Logan Coloma
Starbucks
PHOENIX,AZ
5
years of professional experience
Results-oriented Assistant Store Manager with a strong focus on team leadership and customer satisfaction. Experienced in inventory management and training, contributing to enhanced store operations and positive customer experiences.
Work History
Assistant Store Manager
1 Year 1 Month- Assisted in daily store operations, ensuring smooth workflow and excellent customer service.
- Supported inventory management by organizing stock and monitoring product levels.
- Trained new team members on operational procedures and customer engagement techniques.
- Maintained cleanliness and organization of store environment to enhance customer experience.
Shift Supervisor
3 Years 4 Months- Supervised daily operations to ensure efficient workflow and high-quality customer service.
- Trained and mentored new baristas on company policies and beverage preparation standards.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Implemented inventory management practices to maintain stock levels and reduce waste.
Barista
8 Months- Operated espresso machines and brewing equipment to produce high-quality beverages.
- Trained new baristas on beverage preparation and customer engagement techniques.
- Provided exceptional customer service, ensuring a positive experience for all patrons.
- Maintained cleanliness and organization of work areas, adhering to health and safety standards.
Education
Bachelor of Science - Criminology And Criminal Justice
- Dean's List Spring 2026
- Extracurricular Activities: CASA
Skills
Customer service
Customer service and engagement
Retail operations
Inventory control
Customer relations
Inventory management
Customer experience
Customer engagement
Timeline
Assistant Store Manager
Starbucks
08.2025 - CurrentRead More
Shift Supervisor
Starbucks
04.2022 - 08.2025Read More
Barista
Starbucks
08.2021 - 04.2022Read More
Arizona State University
Bachelor of Science from Criminology And Criminal Justice
Read More