Logan Credit
Sanford,United States
Summary
Dedicated and results-driven professional with over 3 years of customer service experience. I excel in building strong client relationships, solving problems efficiently, and providing exceptional service. My commitment to exceeding expectations and passion for helping others drive my success in customer-focused roles. Currently, I am Associates Degree in Legal Studies at Seminole State College. I thrive in fast-paced environments and am always eager to grow and contribute to a team's success.
Overview
3
3
years of professional experience
Work History
Case Consultant
Morgan & Morgan Law Firm
12.2024 - Current
- Maintained accurate records of all interactions with clients in a timely manner.
- Presented and explained fees, clearly clarifying invoices and company policies.
- Greeted and assisted customers to foster positive experiences.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Host
Hollerbach's Willow Tree Cafe
04.2024 - 12.2024
- Greet guests promptly, ensuring satisfaction and addressing concerns for enhanced dining experience
- Orchestrate seamless guest experiences by optimizing server rotations and maintaining real-time restaurant overview
- Analyze seating patterns to maximize restaurant capacity, implement data-driven strategies for efficient table turnover and guest flow management
Crew Trainer
McDonalds
07.2022 - 04.2024
- Ensured all employees were on task and efficient
- Led comprehensive employee training programs, optimized drive-thru operations, and ensured peak team efficiency, resulting in enhanced customer satisfaction
- Implemented creative strategies to streamline order processing, mentor new hires, and maintain high productivity standards across all shifts
- Fostered a cohesive team environment, coordinating seamless shift transitions and promoting open communication to boost overall restaurant performance
Education
High School Diploma -
Seminole High School
Sanford05.2024
Skills
- Time Management
- Fast Learner
- Team Player
- Communication
- Problem Solving
- Accountability
- Computer Skills
- Customer Service
- Self-starter
- Multi-tasking
Timeline
Case Consultant
Morgan & Morgan Law Firm
12.2024 - Current
Host
Hollerbach's Willow Tree Cafe
04.2024 - 12.2024
Crew Trainer
McDonalds
07.2022 - 04.2024
High School Diploma -
Seminole High School
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