Summary

Overview

Work History

Education

Skills

Timeline

LOGAN HAYDEN

Oswego,NY

Summary

IT operations professional with 8+ years of technical background and 18+ months of hands-on systems administration experience. Proven expertise in cybersecurity (ransomware protection), hardware infrastructure, data management, and compliance-driven operations. Demonstrated ability to work independently while managing complex technical environments. Pursuing Bachelor's degree in Business Administration with minor in Economics at SUNY Polytechnic Institute. Strong foundation in regulated, high-accountability environments with track record of reliability and attention to detail.

Overview

years of professional experience

Work History

IT Systems Administrator & Support Specialist

KP Beginski Dewatering, Inc.

08.2023 - Current

Protect company infrastructure against cybersecurity threats, including active ransomware mitigation and prevention strategies, demonstrating deep technical understanding of modern security threats.
Design, setup, and maintain hardware infrastructure; perform diagnostics, repairs, and replacements independently, minimizing downtime and supporting operational continuity.
Manage critical company data; ensure proper backups, recovery procedures, and data integrity in compliance with operational requirements.
Serve as primary technical support resource, troubleshooting system issues and resolving problems independently with minimal supervision.

Machine Operator

Novelis

09.2023 - 05.2024

Monitored equipment output against established standards in regulated manufacturing environment, demonstrating close attention to detail and quality control.
Achieved zero safety violations across entire tenure through strict adherence to compliance procedures and operational protocols.
Proactively identified and flagged process irregularities in real time, preventing downstream errors and minimizing rework.

Order Picker

Eagle Beverage

04.2023 - 09.2023

Completed temporary staffing assignment in fast-paced, high-volume distribution environment, fulfilling all duties through assignment end.
Maintained high order accuracy by applying systematic verification habits to every transaction processed.
Used computer systems daily to log, track, and confirm inventory status, reinforcing data entry and recordkeeping proficiency.

Psychiatric Care Technician

Oswego Health

02.2022 - 04.2023

Maintained strict confidentiality of sensitive patient information in compliance with HIPAA and organizational privacy policies.
Collaborated with clinical staff to support individualized patient care plans, building familiarity with healthcare documentation and workflows.
Accurately monitored and recorded patient vital signs, establishing foundation in clinical data accuracy and documentation practices.

Freelance IT & Web Development Specialist

Self-Employed

01.2020 - 01.2023

Designed and built custom hardware systems for clients, managing full project lifecycle from specifications through testing and delivery.
Developed and deployed websites for small businesses, handling design, functionality, and client communication throughout development process.
Independently acquired clients through multiple channels (Fiverr, local networking, direct referrals), demonstrating marketing and business development initiative.
Managed pricing, contracts, project timelines, and client expectations independently, building reputation for reliability and technical proficiency.

Line Cook

Fajita Grill

03.2019 - 01.2022

Performed reliably in high-pressure, high-volume environment requiring precision, multitasking, and strict adherence to operational standards and food safety regulations.