Logan Hill
Temple,TX
Summary
Dynamic leader with a proven track record at Scoop ‘N Go, enhancing operational efficiency and customer satisfaction. Excelled in relationship building and operations management, significantly increasing repeat business. Skilled in staff management and administrative oversight, fostering team growth and strategic business improvements. Demonstrates exceptional verbal communication and a commitment to excellence.
Overview
9
9
years of professional experience
Work History
Owner
Scoop ‘N Go
Temple, TX
03.2023 - Current
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Assistant Manager
T3he Gym
09.2022 - 03.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Team Leader
United States Army
Fort Stewart, GA
09.2015 - 09.2019
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
Education
4-8 Core Subjects -
TeachWorthy
Bachelor Of Arts - History
Arizona State University
Tempe, AZ05.2024
Skills
- Relationship Building
- Verbal and written communication
- Operations Management
- Staff Management
- Administrative Oversight
Timeline
Owner
Scoop ‘N Go
03.2023 - Current
Assistant Manager
T3he Gym
09.2022 - 03.2023
Team Leader
United States Army
09.2015 - 09.2019
4-8 Core Subjects -
TeachWorthy
Bachelor Of Arts - History
Arizona State University