Logan Hurst
South Weymouth,MA
Summary
Dynamic District Manager with expertise in strategic planning, team development, and operations management. Proven track record in driving store performance and enhancing customer relations through effective training and coaching initiatives.
Overview
9
9
years of professional experience
Work History
District Manager
Hot Topic Inc.
Boston, MA
06.2024 - Current
- Led district operations to ensure compliance with company policies and procedures.
- Developed and implemented strategic initiatives to enhance store performance and customer engagement.
- Trained and mentored store managers, fostering a culture of accountability and excellence.
- Analyzed sales data to identify trends, drive merchandising strategies, and optimize inventory management.
- Ensured alignment of staffing levels with operational needs through effective workforce planning.
- Monitored key performance indicators to assess store performance and implement improvement plans.
- Managed budget allocation for district operations, ensuring efficient use of resources to meet financial goals.
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
Store Manager
Hot Topic Inc.
National City, CA
06.2023 - 05.2024
- Led sales team to achieve monthly revenue goals through strategic merchandising and promotional initiatives.
- Developed training programs to enhance staff performance and customer service skills.
- Analyzed inventory data to optimize stock levels and reduce shrinkage effectively.
- Implemented new visual merchandising standards to improve store aesthetics and drive foot traffic.
- Oversaw daily operations, ensuring compliance with company policies and procedures for smooth workflow.
- Fostered a positive work environment, mentoring team members to enhance productivity and morale.
- Collaborated with corporate teams on marketing strategies to increase brand awareness in local markets.
Store Manager
Hot Topic Inc.
Albany, NY
05.2019 - 2023
- Evaluated sales trends and customer feedback to refine product offerings and improve customer satisfaction.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assistant Store Manager
Hot Topic Inc.
Nanuet, NY
07.2017 - 05.2019
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff in customer service excellence and product knowledge.
- Analyzed sales trends to optimize inventory management and product placement.
- Developed promotional strategies to enhance customer engagement and increase foot traffic.
- Implemented visual merchandising standards to elevate store presentation and brand identity.
Education
High School Diploma -
Searcy High School
Searcy, AR05-2006
Skills
- Leadership skills
- Recruiting and hiring
- Strategic planning
- Customer service
- Training and coaching
- Attention to detail
- Goal setting and performance metrics
- Operations management
- Customer relations
- Multi-unit management
- Team development
Accomplishments
- Awarded the "Rookie Of The Year" award in 2025.
Timeline
District Manager
Hot Topic Inc.
06.2024 - Current
Store Manager
Hot Topic Inc.
06.2023 - 05.2024
Store Manager
Hot Topic Inc.
05.2019 - 2023
Assistant Store Manager
Hot Topic Inc.
07.2017 - 05.2019
High School Diploma -
Searcy High School