Detail-oriented office manager specializing in inventory and customer relationship management. Demonstrated success in enhancing team dynamics and operational efficiency. Extensive experience in optimizing office procedures, managing schedules, and coordinating business correspondence. Proven ability to thrive in high-pressure, collaborative environments.
Overview
4
4
years of professional experience
Work History
Office Manager
Southern National LLC
Charlotte, NC
06.2024 - 01.2026
Managed front desk operations, welcoming visitors and resolving inquiries to enhance customer experience.
Directed incoming communications to appropriate personnel, ensuring timely responses to inquiries.
Managed office supplies and inventory to meet staff needs promptly.
Assisted onboarding of new employees by preparing materials and conducting orientations.
Implemented organized filing systems to enhance document retrieval efficiency.
Monitored invoices and payments, verifying accuracy of accounts receivable and payable to maintain financial integrity.
Created Excel spreadsheets for monitoring employee data such as vacation requests and sick days.
Coordinated permit applications for construction projects, maintaining organized records of submissions.
Inventory Supervisor
Dress Up
Greenville, South Carolina
07.2023 - 05.2024
Supervised receiving and inspection of incoming merchandise to ensure quality assurance.
Monitored stock levels to ensure timely fulfillment of customer orders.
Conducted regular audits to maintain inventory accuracy and resolve discrepancies.
Implemented efficient stock rotation practices to minimize product obsolescence.
Trained staff on inventory control procedures and handling techniques to enhance operational efficiency.
Coordinated with team members to maintain organized storage areas and displays.
Processed sales transactions accurately using point-of-sale systems.
Provided fast, knowledgeable service for customer inquiries regarding product features and pricing.
Pharmacy Assistant
Parker Drug
Mount Olive, North Carolina
04.2022 - 06.2023
Assisted pharmacists in accurately filling prescriptions, contributing to improved workflow.
Prepared medication labels and ensured proper packaging for patient safety.
Managed inventory by organizing stock and checking expiration dates regularly.
Delivered exceptional customer service by addressing inquiries and resolving concerns, enhancing patient satisfaction.
Processed transactions with point-of-sale systems for sales and refunds.
Maintained cleanliness and organization of pharmacy counter and surrounding areas.
Restocked shelves with inventory to ensure product availability., organized displays, and prepared expired medications for return.
Managed telephone inquiries regarding order status, store hours, and pharmacy procedures, ensuring clear communication and support.