Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Logan Kropp

Snohomish

Summary

Dependable Key Holder with relevant experience in retail and customer service. Strengths include efficient sales floor management, cash handling, and staff supervision. Successfully enhanced store operations by implementing effective sales strategies and delivering quality customer service. Demonstrated skills in problem-solving, leadership, and team collaboration.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Key Holder

Plato's Closet
Denton
06.2024 - 06.2025
  • Provided excellent customer service by greeting customers in a friendly manner and responding to inquiries.
  • Identified potential shoplifters through observation of suspicious behavior or activities.
  • Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
  • Managed key holder responsibilities such as opening and closing the store, setting alarms.
  • Supervised employees by providing direction on tasks and expectations regarding customer service standards.
  • Ensured store was opened and closed in a timely manner according to company policies.
  • Replenished merchandise displays throughout the store as needed.
  • Delegated work to staff, setting priorities and goals.
  • Verified accuracy of register tills at beginning and end of shift.

Teacher

Northstar Academy
Lantana
02.2023 - 05.2024
  • I've held several positions, from being in the infant room to leading the after-school program.
  • Foster positive relationships with children and their families, maintaining open communication and addressing any concerns.
  • Respond to emergencies and administer first aid as required, prioritizing children's safety and well-being at all times.
  • Familiarity with state regulations and licensing standards for daycare facilities
  • Supervised children during playtime, ensuring a safe and inclusive environment.
  • Engaged children in creative play activities such as art projects, music time, story time.
  • Maintained accurate daily records of attendance and activities completed by each child.
  • Assisted in potty training and diapering children as needed.
  • Attended professional development workshops or conferences related to early childhood education topics.
  • Encouraged positive behavior by providing praise and reinforcement of desired behaviors.

Hostess

Charlie's burgers and street tacos
Rockwall
03.2022 - 08.2022
  • Warmly welcome guests as they arrive, providing a positive first impression.
  • Maintain a balanced flow of guests
  • Anticipate guests' needs and exceed their expectations
  • Communicate effectively with servers to ensure timely seating and smooth transitions between tables.
  • Maintained a clean and organized dining area.
  • Collaborate closely with management, servers, bartenders, and kitchen staff to ensure seamless operations
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Answered phones promptly to record and confirm reservations.
  • Developed long-term relationships with customers to increase opportunities for repeat business.

Instructional Assistant

ROCK after-school program
Rockwall
02.2021 - 03.2022
  • Monitor students' behavior and ensure a safe and supportive learning environment
  • Maintain open communication with parents and guardians regarding students' progress, behavior, and participation in the after-school program
  • Collaborate with lead instructors to develop and implement engaging and age-appropriate lesson plans for after-school activities
  • Maintain accurate records of student attendance and participation.
  • Assisted with snack preparation, set up, and clean up.
  • Supervised recreational activities such as sports, board games, and arts and crafts.

Swim Instructor

Aquatots Swim School
Rockwall
09.2019 - 03.2020
  • Lead group swim lessons and provide individualized instruction to students based on their abilities and learning needs.
  • Instruct students in proper swimming techniques, including freestyle, backstroke, breaststroke, and butterfly, emphasizing correct body positioning and breathing techniques.
  • Implement structured lesson plans tailored to different age groups and skill levels.
  • Offer constructive feedback and corrections to students.
  • Assess and track students' progress and skill development over time, documenting achievements and areas for improvement.
  • Assist with pool maintenance tasks, including cleaning and sanitizing equipment, organizing pool deck areas, and ensuring the safety and cleanliness of changing rooms and facilities.
  • Taught basic survival skills such as floating, treading water, andemergency exits from the pool.

Education

Rockwall High School -

Rockwall High School
Rockwall, Texas
05.2022

Some College (No Degree) - General Studies

University of North Texas
Denton, Texas

Skills

  • Customer service
  • Adaptability
  • Organizational and multitasking skills
  • Time management
  • Cash handling
  • Task delegation
  • Patience and empathy
  • Child supervision
  • Team supervision
  • Employee training
  • Record keeping
  • Guest relations
  • Impression management

Certification

  • CPR
  • First-aid

References

References available upon request.

Timeline

Key Holder

Plato's Closet
06.2024 - 06.2025

Teacher

Northstar Academy
02.2023 - 05.2024

Hostess

Charlie's burgers and street tacos
03.2022 - 08.2022

Instructional Assistant

ROCK after-school program
02.2021 - 03.2022

Swim Instructor

Aquatots Swim School
09.2019 - 03.2020

Rockwall High School -

Rockwall High School

Some College (No Degree) - General Studies

University of North Texas

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