Summary
Overview
Work History
Education
Skills
Timeline
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Logan Martin

Carrollton,GA

Summary

Proven track record in enhancing customer engagement and teamwork at ShotSpot LookBook, adept in retail operations and problem-solving. Excelled in fast-paced environments, significantly improving customer satisfaction and repeat business through effective time management and collaboration. Skilled in customer service and store management, achieving seamless operational efficiencies.

Overview

4
4
years of professional experience

Work History

Sales Associate

ShotSpot LookBook
04.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Prepared merchandise for sales floor by pricing or tagging.

Restaurant Hostess

Brown Dog Eatery
08.2020 - 09.2022
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.

Education

Bachelor of Arts - Fashion Marketing

Savannah College of Art And Design
Savannah, GA
06.2026

High School Diploma -

Carrollton High School
Carrollton, GA
05.2022

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Retail Store Operations
  • Goal-Oriented

Timeline

Sales Associate

ShotSpot LookBook
04.2023 - Current

Restaurant Hostess

Brown Dog Eatery
08.2020 - 09.2022

Bachelor of Arts - Fashion Marketing

Savannah College of Art And Design

High School Diploma -

Carrollton High School

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Logan Martin