Logan McIntyre
Lorraine,NY
Summary
Dynamic and results-oriented professional with a proven track record at Planet Fitness, excelling in customer service and front desk oversight. Skilled in POS systems and renowned for exceptional communication abilities, I significantly enhanced safety and customer satisfaction. Leveraging hard and soft skills, I thrive in fast-paced environments, always prioritizing client needs and security.
Overview
2
2
years of professional experience
Work History
Front Desk Lead
Planet Fitness
Watertown, NY
12.2024 - Current
- Reviewed safety, health, and sanitation processes throughout areas and enforced rules to promote security and safety.
- Managed daily bookings ensuring that room availability is accurate in accordance with company guidelines.
- Answered telephones and greeted visitors to assist, answer questions and direct.
Lead Host
Olive Garden
Watertown, NY
01.2024 - 09.2024
- Assigned patrons to suitable tables according to server rotation.
- Resolved customer complaints quickly and efficiently while maintaining professional demeanor at all times.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Sales Associate
OD Greene Lumber & Hardware
Adams , NY
09.2022 - 12.2023
- Greeted customers and provided exceptional customer service.
- Answered store and merchandise questions and led customers to wanted items.
- Provided accurate information about products, prices and services.
Education
Bachelor of Science - Homeland Security
SUNY Canton
Canton, NY12-2024
Bachelor of Science - Homeland Security
St Johns University
Queens, NYSkills
- Initiative-taking
- Marketing
- Exceptional communication
- Front office support
- Guest services
- Analytical mastery
- Administrative skills
- Conflict management
- Hospitality services
- Time management
Timeline
Front Desk Lead
Planet Fitness
12.2024 - Current
Lead Host
Olive Garden
01.2024 - 09.2024
Sales Associate
OD Greene Lumber & Hardware
09.2022 - 12.2023
Bachelor of Science - Homeland Security
SUNY Canton
Bachelor of Science - Homeland Security
St Johns University
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