Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Logan Morningstar

Grandville,MI

Summary

Results-driven professional with a strong background in account management and providing customer service. Recognized for effective team collaboration, individual success and adaptability to changing day-to-day situations. Skilled in negotiation and relationship management, consistently contributing to team success and achieving goals while conducting myself in a professional manner.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Account Manager

Pella Windows
06.2023 - 07.2025
  • Managed client relationships, ensuring satisfaction and retention through personalized service.
  • Developed and executed strategic account plans to drive revenue growth and enhance market presence.
  • Implemented CRM tools to streamline communication and track account activities effectively.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients

Senior Sales Representative

Erie Home Remodeling
06.2020 - 06.2023
  • Honed skills to consistently achieve quota and produce personal net sales of over one million dollars a year.
  • Assisted as part of a leadership team to achieve a quota as an office of over 660,000 dollars per month by running sales team training and developing management strategies.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote continuation of business.
  • Upsold warranties and exceptional product quality to customers through persuasive marketing techniques.
  • Conditioned costs against expected market price points and used sales techniques to justify prices much higher than industry standard.

Account Manager

Kreg Therapeutics
10.2018 - 05.2020
  • Oversee and manage the ordering and distribution of specialty medical intensive critical care unit equipment for four Detroit medical hospitals.
  • Deliver, retrieve, and provide maintenance to the medical equipment before, during, and after use.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Personally communicate and build relationships between hospital staff and physicians to answer questions and provide support with the medical device.
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.

Education

Associate of Science - General Science

Muskegon Community College
Muskegon, MI
04.2016

Skills

  • Strategy Development
  • Product and Service Knowledge
  • Account Management
  • Sales Goals
  • Closing Strategies
  • Staff Training
  • Paperwork and Reporting
  • Complex Problem-Solving

Accomplishments

  • Pella Presidents club winner
  • Senior sales representative
  • Most productive sales representative for multiple periods
  • Repeatedly a Million Dollar Representative

Certification

  • Licensed Salesman through the State of Michigan; May, 2023

Timeline

Account Manager

Pella Windows
06.2023 - 07.2025

Senior Sales Representative

Erie Home Remodeling
06.2020 - 06.2023

Account Manager

Kreg Therapeutics
10.2018 - 05.2020

Associate of Science - General Science

Muskegon Community College

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