Logan Oates
Fayetteville ,GA
Summary
Dynamic and dedicated professional with exceptional customer service skills honed at Chick-fil-A. Proven ability to enhance guest engagement and satisfaction while maintaining a professional appearance. Strong work ethic and cash handling expertise contribute to efficient operations and a positive dining experience. Committed to fostering teamwork and excellence in every role.
Overview
5
5
years of professional experience
Work History
Server
Partners II Pizza
04.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Laborer
David Harp Fencing
02.2020 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
Team Lead
Chick-fil-A
Peachtree City, GA
03.2021 - 04.2023
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Education
Bachelor Of Nursing -
Georgia College And State University
Milledgeville, GASkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Customer service
Affiliations
Member and board member (Historian and Brotherhood Chair) for Phi Delta Theta
Timeline
Server
Partners II Pizza
04.2023 - Current
Team Lead
Chick-fil-A
03.2021 - 04.2023
Laborer
David Harp Fencing
02.2020 - Current
Bachelor Of Nursing -
Georgia College And State University