Summary
Overview
Work History
Education
Skills
Timeline
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Logan Richardson

Kent

Summary

Customer focused professional with years of corporate experience working directly with clients, complemented by extensive leadership and operations experience in fast-paced service environments. Brings adaptability, clear communication, and delivering high-quality service across diverse industries.

Overview

10
10
years of professional experience

Work History

Shift Lead

Starbucks
Kent, WA
08.2025 - Current
  • Supervised daily operations to ensure exceptional customer service and product quality.
  • Trained and mentored new partners on coffee preparation and customer engagement techniques.
  • Implemented inventory management practices to optimize stock levels and reduce waste.
  • Coordinated team schedules to ensure adequate coverage during peak service hours.
  • Cumulative over 5 years experience with the standards and goals of Starbucks

Client Services Manager

Canteen One
Minneapolis, MN
12.2019 - 03.2025
  • Enhanced client satisfaction by addressing concerns and providing timely solutions
  • Managed multiple projects simultaneously, ensuring timely completion and high-quality outcomes
  • Implemented key performance indicators to monitor team performance, driving continuous improvement initiatives
  • Developed customized service plans tailored to individual client needs, resulting in increased retention rates
  • Remote

Manager of Operations

Southlake Critter Care
Southlake, TX
07.2016 - 08.2019
  • Managed all day-to-day operations for day care, grooming, boarding, and training services
  • In charge of scheduling day-care pick-up routes, staff, and boarding
  • Served as main point of contact for clients
  • Invoiced clients for grooming, boarding, day care, and training services monthly

Education

High School Diploma -

Animal Behavior College
01.2017

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Southlake Carroll Senior High School
01.2012

Skills

  • Customer Service
  • Administration
  • Computer Skills
  • Staff Management
  • Sales & Promoting
  • Operation Improvement

Timeline

Shift Lead

Starbucks
08.2025 - Current

Client Services Manager

Canteen One
12.2019 - 03.2025

Manager of Operations

Southlake Critter Care
07.2016 - 08.2019

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Southlake Carroll Senior High School

High School Diploma -

Animal Behavior College