Logan Robken
Roseville,California
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. I pride myself on my customer service skills, desire to excel at everything, and make my work effective. I believe I bring a positive attitude to the workplace that benefits morale and productivity. Working at Golfland Sunsplash, I have interacted with many unique challenges that require quick thinking and professional behavior.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Golfland Sunsplash
01.2023 - Current
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees.
- Began as a birthday party host, serving food and leading customers to different attractions.
- Cashier work for almost two years
- Created the weekly schedules and edited when necessary to increase the effectiveness of labor.
- Developed strong working relationships with staff, fostering a positive work environment.
- Implemented staff training programs to elevate service, legal procedures, and company standards.
- Improved customer satisfaction by addressing and resolving numerous complaints personally,.
- Managed waterpark sales and cashiers, averaging hundreds of thousands of dollars per day.
- Responsible for opening and closing the building and waterpark depending on the shift.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
High School Diploma -
Woodcreek Highschool
Roseville, CA06.2023
Associate of Science - Biopsychology
Sierra College
Rocklin, CA06.2025
Skills
- Customer Relations
- Employee Scheduling
- Money Handling
- Multitasking
- Organizational Skills
- Policy Enforcement
- Product and service knowledge
- Staff Training and Development
Timeline
Assistant Manager
Golfland Sunsplash
01.2023 - Current
High School Diploma -
Woodcreek Highschool
Associate of Science - Biopsychology
Sierra College
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