Logan Rousay
Boise,ID
Summary
Positive and upbeat person knowledgeable about safety standards, customer relations and inventory management. Highly professional, team-oriented and proactive in organizing workflows and resources to meet shift demands.
Overview
4
4
years of professional experience
Work History
Shift Supervisor
Fanci Freez
Boise, ID
08.2021 - Current
- Supervised and led employees to maintain productivity and customer service levels.
- Responsible for making cash deposits
- maintain a clean and food safe working environment
- Work with state food safety inspectors to maintain a good standing with a 100% pass rate for the last two years of my tenure
Customer Service Representative
Stream Line (boise airport)
Boise, ID
11.2022 - 08.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Upheld quality control policies and procedures to increase customer satisfaction.
- Assisted customers with their bags and helped them to locate their terminals
Certified Head Lifeguard and LGI
YMCA Of Greater Indianapolis
Caldwell, ID
09.2019 - 11.2022
- Developed and implemented aquatic programs such as swim lessons, water aerobics classes, and recreational swim activities.
- Ensured safety of patrons by monitoring pool activities and enforcing rules.
- Delivered basic life support in emergency situations and administered CPR to stabilize individuals prior to ambulance arrival.
- Conducted regular drills with staff members on emergency response protocols.
- Attended mandatory trainings such as CPR and AED certifications courses.
- Informed patrons of unsafe or hazardous conditions and requested alternative activities.
Skills
- Inventory Control
- Schedule Management
- Labor and Food Cost Control
- Safety Reviews
Timeline
Customer Service Representative
Stream Line (boise airport)
11.2022 - 08.2023
Shift Supervisor
Fanci Freez
08.2021 - Current
Certified Head Lifeguard and LGI
YMCA Of Greater Indianapolis
09.2019 - 11.2022
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