Summary
Overview
Work History
Education
Skills
Timeline
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Logan Starling

Brandon,VT

Summary

Dynamic customer service professional with a proven track record at Splash Car Wash, excelling in problem resolution and team collaboration. Skilled in utilizing point-of-sale systems and training new staff, I consistently enhanced customer satisfaction and operational efficiency. Committed to maintaining high standards and fostering a positive work environment.

Overview

6
6
years of professional experience

Work History

Customer Service Associate

Splash Car Wash
07.2024 - 10.2025
  • Provided exceptional customer service by addressing inquiries and resolving complaints efficiently.
  • Assisted in training new team members on operational procedures and customer interaction techniques.
  • Maintained cleanliness of service areas to enhance customer satisfaction and safety standards.
  • Utilized point-of-sale systems for processing transactions accurately and efficiently.
  • Collaborated with team members to optimize workflow during peak service hours.
  • Implemented best practices for time management, ensuring timely completion of tasks during shifts.
  • Ensures machines were working properly

Housekeeper

Killington Grand Hotel
04.2021 - 04.2024
  • Maintained cleanliness and organization of guest rooms, ensuring high standards of hospitality.
  • Executed daily cleaning schedules, adapting to varying occupancy levels and guest needs.
  • Utilized commercial cleaning equipment and eco-friendly products to enhance operational efficiency.
  • Inspected rooms post-cleaning for quality assurance, addressing discrepancies promptly.
  • Trained new staff on cleaning protocols and safety procedures to uphold service quality.
  • Collaborated with maintenance team to report issues affecting room readiness or guest satisfaction.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.

Painter

Magic Brush Painting
06.2019 - 08.2019
  • Prepared surfaces by sanding, scraping, and priming for optimal paint adhesion.
  • Applied various paint finishes using brushes, rollers, and spray equipment with precision.
  • Collaborated with team members to complete projects ahead of schedule while maintaining quality standards.
  • Ensured compliance with safety regulations and proper handling of hazardous materials during painting processes.
  • Painted indoor areas such as hallways, bathrooms, and lobbies.
  • Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
  • Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
  • Operated power sprayers and hand tools to prepare and paint large areas.

Education

High School Diploma -

Proctor Senior High School
Proctor, VT
06-2020

Skills

  • Customer service
  • Customer support
  • Problem resolution
  • Team collaboration
  • Knowledge of basic tools

Timeline

Customer Service Associate

Splash Car Wash
07.2024 - 10.2025

Housekeeper

Killington Grand Hotel
04.2021 - 04.2024

Painter

Magic Brush Painting
06.2019 - 08.2019

High School Diploma -

Proctor Senior High School