Summary
Overview
Work History
Education
Timeline
Generic

Logan Tracy

Tempe,AZ

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

4
4
years of professional experience

Work History

Pro Contractors Desk Associate

Home Depot
12.2023 - Current
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Managed approximately 30 incoming calls per day from customers.
  • Managed multiple tasks simultaneously, prioritizing workload for optimal results and efficiency.
  • Developed strong rapport with customers and created positive impression of business.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Managed customer relations through communication and helpful interactions.
  • Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.

Cashier

Home Depot
08.2023 - Current
  • Performed cash, card and check transactions to complete customer purchases.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Learned duties for various positions and provided backup at key times.

Warehouse Associate - Night Crew

RNDC
08.2020 - 07.2022
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
  • Used pallet jacks to move items to and from warehouse locations.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.

Education

High School Diploma -

Chaparral High School
Parker, CO

Timeline

Pro Contractors Desk Associate

Home Depot
12.2023 - Current

Cashier

Home Depot
08.2023 - Current

Warehouse Associate - Night Crew

RNDC
08.2020 - 07.2022

High School Diploma -

Chaparral High School
Logan Tracy