LOGAN VANDERHOEF
Southwest Airlines
Coweta,OK
1
Language
9
years of professional experience
Dedicated and detail-focused individual with experience in logistics and customer service. Known for effective problem-solving and communication skills, contributing to enhanced operational efficiency and customer satisfaction.
Professional in aviation ground services, bringing valuable hands-on experience in aircraft handling and turnaround processes. Proven track record of supporting team efforts and ensuring timely and safe operations. Reliable and adaptable, known for effectively managing dynamic operational needs and collaborating with team members.
Experienced aviation professional prepared for this role with strong focus on operational efficiency and safety. Skilled in handling cargo, guiding aircraft, and executing ground service protocols. Valued team player known for reliability and adaptability in dynamic environments. Proficient in communication, problem-solving, and maintaining compliance with industry standards.
Work History
Ramp Agent
2 Months- Operated ground support equipment and ramp vehicles to ensure timely aircraft arrivals and departures.
- Marshaled and guided aircraft into and out of gates while maintaining safe clearance from equipment and personnel.
- Loaded and unloaded baggage, cargo, and other materials from aircraft while following safety and handling procedures.
- Transported baggage and cargo between aircraft, baggage areas, and other airport locations efficiently and accurately.
- Inspected and handled baggage, cargo, and equipment to help prevent damage, loss, and delays.
- Coordinated with ramp agents, flight crews, and airport personnel to facilitate efficient aircraft servicing and turnaround.
- Followed Southwest Airlines safety procedures, airport regulations, and standard operating procedures while working on the ramp.
- Maintained organized ramp area and reported safety hazards, equipment issues, and operational concerns to enhance safety and efficiency.
- Coordinated aircraft loading and unloading to maintain safe, timely baggage and cargo handling.
- Operated ground support equipment while following strict ramp safety and security procedures.
Package Handler
4 Years 2 Months- Scanned and sorted packages by destination and service type, enhancing accuracy in processing.
- Sorted packages by destination to optimize processing workflow.
- Operated conveyor systems to transport packages within the facility.
- Loaded and unloaded trucks, ensuring timely delivery and adherence to schedules.
- Inspected packages for damage before processing and shipping.
- Collaborated with team members to meet daily workload targets, fostering teamwork and efficiency.
- Coordinated workflow among team members to enhance productivity and communication.
- Followed standard operating procedures to ensure compliance with regulations.
- Sorted packages by destination, weight, and service level to support accurate trailer loading.
- Loaded and unloaded parcels from trailers, maintaining safe handling and steady workflow.
Sales Associate
9 Months- Assisted customers in selecting products based on preferences and needs.
- Assisted customers in locating specific products, addressing inquiries, and providing tailored product recommendations.
- Processed sales transactions accurately using point-of-sale systems.
- Resolved customer inquiries and issues promptly, enhancing customer satisfaction and loyalty.
- Maintained product displays to create an appealing shopping environment that enhanced customer experience.
- Managed inventory levels and restocked shelves regularly.
- Collaborated with team members to create and implement customer service strategies that elevated service quality.
Car Detailer
10 Months- Enhanced vehicle appearance, boosting customer satisfaction through meticulous detailing.
- Conducted quality assurance inspections on vehicles prior to client delivery.
- Collaborated with mechanics to prepare vehicles for customer pickup after service.
- Oversaw detailing supplies inventory, ensuring essential products were consistently available for efficient operations.
- Maintained cleanliness of detailing area, adhering to safety regulations and promoting a safe work environment.
- Detailed new and used vehicles to dealership standards for customer delivery.
- Washed, waxed, and polished exteriors to maintain showroom-ready appearance.
Dasher
9 Months- Delivered food promptly to customers across diverse locations.
- Ensured high standards of customer service in every interaction, contributing to positive customer experiences.
- Effectively communicated with customers regarding order status and delivery times.
- Navigated optimal delivery routes with GPS technology, reducing delivery times and increasing customer satisfaction.
- Managed multiple deliveries simultaneously while ensuring accuracy.
- Adapted seamlessly to changing circumstances and customer needs.
- Coordinated with restaurant partners to streamline delivery operations, strengthening collaboration and efficiency.
- Communicated with customers and merchants to resolve pickup, drop-off, and order issues.
- Executed timely food deliveries using DoorDash app navigation and route optimization.
Car Detailer
11 Months- Inspected vehicles for quality assurance before client delivery.
- Washed and waxed vehicles to enhance customer satisfaction through improved visual appeal.
- Vacuumed interiors and detailed upholstery for a pristine finish.
- Coordinated with mechanics to ensure on-time vehicle readiness for customer pickup.
- Oversaw detailing supplies inventory to maintain uninterrupted service quality.
- Ensured cleanliness of detailing area to meet safety compliance standards.
- Inspected vehicles for quality, correcting missed spots before final release.
- Vacuumed, shampooed, and cleaned interiors, including carpets, seats, and trim.
Car Detailer/Automotive Mechanic
1 Year 7 Months- Detailed various vehicle models with specialized tools to enhance appearance and customer satisfaction.
- Performed routine maintenance including oil changes and tire rotations.
- Detailed various vehicle models with specialized tools, improving appearance and ensuring customer satisfaction.
- Communicated effectively with customers about vehicle conditions and repairs needed.
- Addressed client inquiries promptly, fostering exceptional customer service and building trust.
- Followed safety protocols while handling chemicals and equipment consistently.
- Collaborated with team members to streamline service processes and improve workflow.
- Performed full interior vacuuming, shampooing, and surface sanitizing for customer vehicles
- Inspected vehicles for paint, interior, and exterior defects before detailing work
Education
High School Diploma
Skills
Baggage handling
Loading and unloading
Ramp service
Aircraft marshalling
Safety compliance
Safety reporting
Package sorting and inspection
Conveyor operation
Logistics coordination
Workflow coordination
Process optimization
Time management
Attention to detail
Team collaboration
Problem-solving
Analytical thinking
Heavy lifting
Customer service
Ramp security
Team leadership
Ground support services
Visual inspection
Languages
English
Native or Bilingual
Timeline
Ramp Agent
Southwest Airlines
08.2026 - 10.2026Read More
Package Handler
UPS
08.2022 - 10.2026Read More
Sales Associate
Bixby Vapors
10.2021 - 07.2022Read More
Car Detailer
Rocky Top Chrysler Jeep Dodge
11.2020 - 09.2021Read More
Dasher
DoorDash
03.2020 - 12.2020Read More
Car Detailer
Rusty Wallace Kia
04.2019 - 03.2020Read More
Car Detailer/Automotive Mechanic
JSM Auto
09.2017 - 04.2019Read More
James Madison Online High School
High School Diploma
Read More