Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline

Logan Vonada

Troy,AL

Summary

Customer-oriented Wireless Sales Associate with thorough knowledge of company's products and services and familiarity of customer and market dynamics. Versed in assessing customer needs, maintaining stock and cross-selling products. Proficient in POS system operations coupled with positive, energetic demeanor.

Overview

3
3
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work History

Wireless Sales Consultant

Cellular Sales Of Knoxville Inc.
Troy, AL
06.2022 - Current
  • Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
  • Upsold customers by recommending accessories and promotions to increase revenue.
  • Maintained accurate records of sales and customer information.
  • Guided customers to quickly locate merchandise in showroom.
  • Accepted and processed payments and purchases for new equipment using POS system.
  • Activated both contract and pre-paid wireless phones for customers by inserting new SIM cards and batteries, restoring content and establishing new payment accounts.
  • Assisted customers in determining cellular phone needs by asking open-ended questions, clarifying advantages and disadvantages of each product and explaining products by ratings.
  • Operated product tools, equipment and point of sale terminals.
  • Assisted and supported training of new sales associates.
  • Demonstrated proficient product knowledge to customers and provided detailed product information.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Retail Sales Associate

Walmart
Troy, AL
01.2021 - 06.2022
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Used in-store system to locate inventory and place special orders for customers.
  • Managed efficient cash register operations.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Education

Bachelor of Arts - Music

Troy University, Troy, AL
08.2016 - 12.2021
  • Chancellors Award Scholarship Recipient
  • Band Scholarship Recipient
  • Choir Scholarship Recipient
  • Master of Ceremonies for Phi Mu Alpha social organization
  • Study Abroad: Orvieto, Italy
  • Dean's List for Fall, 2016, spring of 2017

Skills

Customer interaction

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Certification

Adobe Photoshop

Interests

Writing Music

Writing Poetry

Physical Fitness

Gaming

Timeline

Wireless Sales Consultant - Cellular Sales Of Knoxville Inc.
06.2022 - Current
Retail Sales Associate - Walmart
01.2021 - 06.2022
Troy University - Bachelor of Arts, Music
08.2016 - 12.2021

Adobe Photoshop

05-2016
Logan Vonada