Writing Music
Logan Vonada
Troy,AL
Summary
Customer-oriented Wireless Sales Associate with thorough knowledge of company's products and services and familiarity of customer and market dynamics. Versed in assessing customer needs, maintaining stock and cross-selling products. Proficient in POS system operations coupled with positive, energetic demeanor.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Wireless Sales Consultant
Cellular Sales Of Knoxville Inc.
Troy, AL
06.2022 - Current
- Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
- Upsold customers by recommending accessories and promotions to increase revenue.
- Maintained accurate records of sales and customer information.
- Guided customers to quickly locate merchandise in showroom.
- Accepted and processed payments and purchases for new equipment using POS system.
- Activated both contract and pre-paid wireless phones for customers by inserting new SIM cards and batteries, restoring content and establishing new payment accounts.
- Assisted customers in determining cellular phone needs by asking open-ended questions, clarifying advantages and disadvantages of each product and explaining products by ratings.
- Operated product tools, equipment and point of sale terminals.
- Assisted and supported training of new sales associates.
- Demonstrated proficient product knowledge to customers and provided detailed product information.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Retail Sales Associate
Walmart
Troy, AL
01.2021 - 06.2022
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Maintained clean sales floor and straightened and faced merchandise.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers and helped with product questions, selections, and purchases.
- Used in-store system to locate inventory and place special orders for customers.
- Managed efficient cash register operations.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
Bachelor of Arts - Music
08.2016 - 12.2021
- Chancellors Award Scholarship Recipient
- Band Scholarship Recipient
- Choir Scholarship Recipient
- Master of Ceremonies for Phi Mu Alpha social organization
- Study Abroad: Orvieto, Italy
- Dean's List for Fall, 2016, spring of 2017
Skills
Customer interaction
Product line knowledge
Inventory oversight
Training and Development
Active Listening
Teamwork and Collaboration
Attention to Detail
Certification
Adobe Photoshop
Interests
Writing Poetry
Physical Fitness
Gaming
Timeline
Wireless Sales Consultant - Cellular Sales Of Knoxville Inc.
06.2022 - Current
Retail Sales Associate - Walmart
01.2021 - 06.2022
Troy University - Bachelor of Arts, Music
08.2016 - 12.2021
Adobe Photoshop
05-2016