Logan Waters
Summary
Inquisitive Loss Prevention Investigator with 1 year of experience and an immaculate eye for detailed observing. Committed to honesty and company loyalty. Thorough understanding of cultivating an accountability-based community of integrity for both internal and external crime.
Overview
6
6
years of professional experience
Work History
Asset Protection Investigator
Walmart
La Crosse, WI
07.2023 - Current
- Evaluated the effectiveness of existing asset protection measures and recommended improvements to senior management based on industry trends and best practices.
- Created an open line of communication between asset protection personnel and store associates, fostering a collaborative approach towards loss prevention efforts.
- Utilized advanced analytical skills to identify patterns in suspicious activity, leading to more effective interventions against potential threats.
- Collaborated with law enforcement agencies to assist in criminal investigations and ensure successful prosecution of offenders.
- Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
- Reduced shrinkage rates by identifying areas of vulnerability within the organization and implementing targeted loss prevention strategies.
Front End Team Leader
Walmart
Antigo, WI
03.2022 - 06.2023
- Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Resolved conflicts among staff members professionally and fairly, maintaining a cohesive team dynamic.
- Conducted thorough audits of cash registers, ensuring accuracy and accountability in financial transactions.
- Trained and oriented associates to maximize team performance.
- Educated staff on strategies for handling difficult customers and challenging situations.
Potato Harvester
Gallenberg Farms
Antigo, WI
09.2021 - 10.2021
- Optimized sorting processes for harvested potatoes, ensuring only top-quality produce was sent to market or further processing stages.
- Streamlined harvesting operations through effective team coordination and clear communication among crew members.
- Transported and loaded harvested items into delivery trucks.
Member Specialist
Sam's Club
Wausau, WI
10.2019 - 05.2021
- Enhanced member satisfaction by promptly addressing and resolving inquiries and concerns.
- Created targeted marketing materials to attract potential new members and promote existing offerings.
- Educated members on available benefits and resources, increasing utilization of services provided.
- Responded to customer calls and emails to answer questions about products and services.
- Assisted members with correcting account, service, and system issues by educating on required forms and technical processes.
Stocking Associate
Walmart
Antigo, WI
07.2018 - 05.2019
- Enhanced store organization by accurately stocking shelves and maintaining inventory control.
- Managed time effectively during high-pressure situations such as peak shopping hours or holidays to maintain consistent service levels across all departments of the store.
- Greeted customers and directed to requested products.
- Consistently met or exceeded productivity goals while ensuring compliance with safety guidelines.
Education
High School Diploma -
Antigo High School
Antigo, WI06.2019
Skills
- Video Monitoring
- Staff Training
- Incident Reporting
- Policy Enforcement
- Crime Prevention
- CCTV Systems
- Surveillance
- Loss prevention training
- Conflict Resolution
Timeline
Asset Protection Investigator
Walmart
07.2023 - Current
Front End Team Leader
Walmart
03.2022 - 06.2023
Potato Harvester
Gallenberg Farms
09.2021 - 10.2021
Member Specialist
Sam's Club
10.2019 - 05.2021
Stocking Associate
Walmart
07.2018 - 05.2019
High School Diploma -
Antigo High School