Years of professional experience
Hi, I’m
Logan Dole
Clare,MI
The future belongs to those who believe in the beauty of their dreams
Eleanor Roosevelt
Overview
4
10
Certifications
Work History
Patriot Health Services, LLCColeman, MI
Administrative Assistant
08.2024 - Current
Job overview
- Responded to customer issues to provide immediate resolution and improve retention.
- Proofread content for typo-free emails and documentation.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Followed safety protocols and procedures to ensure personal and public safety.
- Assisted with coding procedures for billing purposes.
- Maintained accurate records of billing transactions.
- Resolved billing disputes in a timely manner.
- Answered questions regarding insurance coverage, billing inquiries.
- Developed and implemented billing policies and procedures to ensure accurate billing of services.
Isabella County Central Dispatch/911Mt. Pleasant, MI
Student
05.2024 - 05.2025
Job overview
- Maintained contact with field units via radio or telephone; monitored their safety and progress of their assigned tasks.
- Advised personnel about accidents, weather conditions or other hazards.
- Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
- Assisted departments with special requests for assistance and BOLs.
- Assisted new dispatchers with learning CAD systems and radio communications.
- Used radio, telephone and computer system to update first responders with new information.
- Made non-emergency calls to wrecker services when needed
Education
Clare High SchoolClare, MI
High School Diploma
05-2025
University Overview
- Completed eight (8) dual enrollment courses through Mid Michigan Community College
- Executive Parliamentarian of National Honor Society Chapter
- 3x State Finalist in Business Professionals of America
- 2x National Qualifier in Business Professionals of America
- Former President of Clare High School Inclusion Club
Skills
- Filing
- Critical thinking
- Records retrieval
- Check processing
- Computer-Aided Dispatching
- Administrative operations
- Phone call answering
- Billing and coding
- Basic Life Support
- Active listening
Certification
- Basic Life Support
- Medical Ethics
- HIPAA Awareness for Healthcare Providers
- Medicare/Medicaid Fraud, Waste, and Abuse
- OSHA Bloodborne Pathogen
- Infection Control and Prevention
- Microsoft Office Specialist - Associate
- Microsoft Office Specialist - Word Associate
- Microsoft Office Specialist - PowerPoint Associate
- Microsoft Office Specialist - Excel Associate
Timeline
Administrative Assistant
Patriot Health Services, LLC
08.2024 - Current
Student
Isabella County Central Dispatch/911
05.2024 - 05.2025
Clare High School
High School Diploma
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