Logan Essex
Detroit
Summary
People-centered leader with a focus on collaboration and communication. Proven ability to build effective teams through training and development. Committed to delivering exceptional service and improving customer satisfaction. Known for flexibility, problem-solving, and fostering a positive work environment.
Overview
5
5
years of professional experience
Work History
E-Commerce Manager
Kroger
12.2024 - Current
- Manage daily operations of a high volume Pickup department, overseeing food safety, customer service, and staff scheduling
- Develop and implement training programs for new hires to ensure consistent adherence to company policies and procedures
- Lead a team of 10-15 employees, providing guidance, coaching, and performance evaluations to drive productivity and employee development
E-Commerce Department Lead
Kroger
07.2024 - 12.2024
- Selected groceries for online orders following food safety guidelines and freshness standards
- Processed and loaded curbside pickups in an efficient, courteous manner
- Assumed additional duties as the newly opened department did not average enough orders to require a supervisor at that time
E-Commerce Clerk
Kroger
03.2023 - 07.2024
- Selected groceries for online orders following food safety guidelines and freshness standards
- Processed and loaded curbside pickups in an efficient, courteous manner
- Assumed department lead duties when necessary to maintain a high level of service
Tutor/Teacher's Assistant
Wayne State University
08.2020 - 04.2024
- Improved student performance by implementing effective study strategies and techniques
- Graded assignments and provided constructive feedback to students to enhance their understanding of the material
- Facilitated small group discussions and activities that encouraged critical thinking skills among students
Education
Master of Music - Music Composition/Theory
Wayne State University
Detroit, MI01-2024
Bachelor of Arts - Music
Saginaw Valley State University
University Center, MI01-2018
Skills
Leadership
Communication
Customer Service
Time management
Collaboration
Teaching
Computer proficiency
Timeline
E-Commerce Manager
Kroger
12.2024 - Current
E-Commerce Department Lead
Kroger
07.2024 - 12.2024
E-Commerce Clerk
Kroger
03.2023 - 07.2024
Tutor/Teacher's Assistant
Wayne State University
08.2020 - 04.2024
Master of Music - Music Composition/Theory
Wayne State University
Bachelor of Arts - Music
Saginaw Valley State University