Logan Harms
River Vale,NJ
Summary
Committed professional with a solid history of accomplishment in helping people handle emotionally-charged, life-threatening and dangerous situations. Knowledgeable about dispatch procedures and policies.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Arcade Tech
Humdingers
09.2017 - 06.2018
- Responsible for the maintenance, fixture and placement of entertainment systems and operating systems for the computers
- Main point of contact for technical issues throughout the business.
Delivery Driver
Road Runner Logistics - Amazon
02.2020 - 12.2022
- Delivered 300+ packages per route to residential and commercial properties in a timely, organized manner.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Developed strong relationships with customers through courteous and professional interactions during deliveries.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
Criminal Investigations Intern
Bergen County Sheriff's Office
03.2022 - 06.2022
- Began the utilization, understanding, and importance of strong communication and listening skills
- Developed and maintained relationships with key internal stakeholders.
- Gathered information relating to police incident reports
- Analyzed the procedures that followed with being a part of specialized units such as the Bomb Squad, K-9 Unit, and the Bergen County SWAT Team.
911 Emergency Dispatcher
Wayne Township
04.2023 - 10.2023
- Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Increased dispatcher efficiency with thorough knowledge of jurisdictional geography, ensuring optimal routing for first responders.
Education
High School Diploma -
Pascack Valley High School
06.2017
Bachelor of Science -
University of Arizona
05.2022
Skills
- 911 System Information Databases
- Prioritizing Situations
- Works Well Under Pressure
- Computer Skills
- Critical Thinking
- Flexible Schedule
- Situational Awareness
- MS Office
Certification
02/17/2023, Certified by Jersey Shore Safety Consultants, Basic 911 Telecommunicator, Emergency Medical Dispatch, CPR
References
- Mr. Ryan Orr, Community Service Officer, Glen Ridge Police Department, (551) 697-7651, 5+
- Mr. Brian Donaghy, Police Officer, Westwood Police Department, (201) 577-6150, 5+
- Mr. John Dilks, Sheriff Officer, Bergen County Sheriff's Office, (201) 681-0699, 3+
Timeline
911 Emergency Dispatcher
Wayne Township
04.2023 - 10.2023
Criminal Investigations Intern
Bergen County Sheriff's Office
03.2022 - 06.2022
Delivery Driver
Road Runner Logistics - Amazon
02.2020 - 12.2022
Arcade Tech
Humdingers
09.2017 - 06.2018
High School Diploma -
Pascack Valley High School
Bachelor of Science -
University of Arizona