Summary
Overview
Work History
Education
Skills
Certification
32 Clinical Hours
Timeline
Generic

Lohanna Perini

Leominster,MA

Summary

Dynamic professional with a strong background in customer service at 110 Grill and Gillette Stadium. Proven ability to enhance customer satisfaction through effective communication and multitasking. Skilled in fostering relationships and managing high-pressure situations, demonstrating both compassion and teamwork to achieve exceptional results.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Host

110 Grill
09.2024 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Teacher's Assistant

Bennett Elementary School
09.2023 - 03.2025
  • Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to education excellence.
  • Facilitated effective learning experiences for students by utilizing a variety of instructional techniques to meet their unique needs.
  • Fostered strong relationships with parents through regular communication about student progress and areas for growth, ultimately contributing to improved home-school partnerships.
  • Supported the lead teacher in developing curriculum materials, ensuring alignment with state standards and educational objectives.

Costumer Service

Gillette Stadium
05.2023 - 08.2023
  • Contributed to increased client referrals through exceptional customer service practices.
  • Provided exceptional customer service, resolving inquiries and issues on spot.
  • Demonstrated dynamic customer service by responding to customer inquiries.
  • Summer Job

Education

Leominster High School
122 Granite St Leominster MA 01453

CNA Certification - CNA Classes/ Clinical

Royal Health Care Institute
981 Varnum Ave Lowell MA 01854
07.2025

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Compassionate about patients

Certification

.CPR Certified

.Home Health Aide Training

.Nurse Aid Training

.Dementia Care Education

32 Clinical Hours

D’Youville Life & Wellness Community

Timeline

Host

110 Grill
09.2024 - Current

Teacher's Assistant

Bennett Elementary School
09.2023 - 03.2025

Costumer Service

Gillette Stadium
05.2023 - 08.2023

Leominster High School

CNA Certification - CNA Classes/ Clinical

Royal Health Care Institute