Loida Agustin
Porter,CA
Summary
Focused Bank Teller with experience in banking environments. Skilled in counting and packaging money, keeping an accurate drawer and building positive customer relationships. Excellent sales, service and time management abilities. Productive Material Handler offering 11 years of demonstrated experience in warehouse operations. Committed to safety and cleanliness in workplace. Dedicated to learning new skills and accepting tasks of increased responsibility. Experienced Quality Control Inspector skilled at inspections, assessments and reporting on quality issues. Accomplished at helping companies dramatically improve production through quality control enhancements. Works well with production teams on correcting negative trends and driving improvements.
Overview
15
15
years of professional experience
Work History
Bank Teller
Bank Of The Sierra
06.2020 - 06.2023
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Provided customer records, account statements and copies of checks.
- Reconciled cash drawer and resolved discrepancies.
- Counted and packaged currency and coins.
- Educated customers on use of banking website and mobile apps.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Logged cashier's checks and other transactions to maintain accurate account records.
- Assisted customers with compromised debit cards and issued new credentials.
- Audited fellow teller currency to contribute to dual-control procedures.
- Placed orders for customer checks and verified starting numbers.
- Turned in excess cash to maintain drawer security.
Quality Control Inspector
Foster Farms
09.2019 - 06.2020
- Inspected incoming and outgoing materials for accuracy and quality.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Performed visual inspections and non-destructive tests where appropriate.
- Collaborated with production staff to establish and meet quality standards
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Identified and documented quality discrepancies for management to develop resolutions.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Monitored inventory levels to restock materials and maintain consistent supply.
- Examined products for imperfections and defects.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
Material Handler/Lead/Assembly Line Worker
Beckman Coulter
04.2008 - 11.2018
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
- Followed protocols to enhance protection and maintain safe work environment.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Boxed, labeled, and transported items to support assembly operations.
- Completed durable assemblies and subassemblies with hand and power tools.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Followed outlined specifications to implement assembly plans.
- Trained and mentored new employees to apply best practices on assembly line operations and comply with procedures and regulations.
- Documented production data and output to enable tracking history and maintain accurate records.
- Monitored production to determine adherence to schedule and minimize delays.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Assembled products and components and made proactive adjustments to settings to produce work within tight tolerances.
- Performed quality checks on finish products to verify compliance specifications and assign appropriate quality grades.
- Managed inventory of parts and components.
- Collaborated with engineering teams to improve production efficiency.
Education
Associate of Arts - Business Administration
Porterville College
Porterville, CA05.2017
Skills
- Night Deposit Transactions
- Team Cooperation
- Community Events
- Sorting and Filing
- Proficient in Microsoft word
- Customer Relationship Management
- Source Documentation
- Word Processing
- Invoice Processing
- Grammar Understanding
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bank Teller
Bank Of The Sierra
06.2020 - 06.2023
Quality Control Inspector
Foster Farms
09.2019 - 06.2020
Material Handler/Lead/Assembly Line Worker
Beckman Coulter
04.2008 - 11.2018
Associate of Arts - Business Administration
Porterville College
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