Loida Quintana
Monrovia,CA
Summary
Driven professional with a proven track record at TJX Companies, enhancing customer engagement and streamlining production processes at NTEX Capital. Excelled in customer service and sales strategies, achieving significant improvements in client satisfaction and operational efficiency. Skilled in teamwork and problem-solving, adept at fostering collaboration and driving results without exceeding a 55-word limit. Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
6
6
years of professional experience
Work History
Sales Associate
TJX Companies
Monrovia, CA
08.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Production Assistant
NTEX Capital
225 N .2nd Ave . Arcadia, CA 91006
09.2018 - 07.2023
- Enhanced production efficiency by streamlining processes and implementing organizational improvements.
- Reduced production errors through close attention to detail and thorough quality control checks.
- Assisted in meeting tight deadlines by efficiently coordinating tasks with other team members.
- Maintained a safe and clean work environment, contributing to overall team productivity.
Education
Colegio Canadiense
10.1996
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Reliable and punctual
- Exceptional customer service
- Flexible Schedule
- Verbal/written communication
- Client Service
- Product Sales
- Sales Strategies
- Sales Expertise
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
TJX Companies
08.2023 - Current
Production Assistant
NTEX Capital
09.2018 - 07.2023
Colegio Canadiense