Lola Diaz
San Diego,CA
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
2
2
years of professional experience
Work History
Hostess
C Level / Island Prime
06.2021 - 07.2023
- Greeted guests warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Accept and organize reservations, and prioritize reservations to accommodate guests.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Answered questions about hours, seating, and menu information.
- Monitored front lobby and checked restrooms regularly to keep both areas spotless.
- Accommodated special seating requests for guests to enhance satisfaction.
Campaign Intern
Scott Peters
04.2022 - 11.2022
- Traveled with campaign team to help organize support at different locations.
- Drummed up support for political candidates by canvassing door-to-door.
- Ran phone banks in order to garner more support for Scott Peters and other winning campaigns of local races
- Prepared materials and signage for distribution to local area.
- Educated new volunteers and students about campaign platforms.
Education
Bachelor of Arts - Political Science
San Diego State University
San Diego, CA05.2025
High School Diploma -
Academy of Our Lady of Peace
05.2021
Skills
- Hospitality Service Expertise
- Interactive Communication Skills
- Warm and Friendly
- Leadership
- Attention to Detail
- Problem Solving
Languages
Spanish
Professional Working
Timeline
Campaign Intern
Scott Peters
04.2022 - 11.2022
Hostess
C Level / Island Prime
06.2021 - 07.2023
Bachelor of Arts - Political Science
San Diego State University
High School Diploma -
Academy of Our Lady of Peace
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