Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lola Hester

Benton,Arkansas

Summary

Hardworking Deli Clerk with 2 years of experience in retail support and service. Top-notch issue resolution and customer engagement talents. Works quickly in fast-paced environments. Well-organized 20 years skilled at providing customers with accurate and quick service. Offering 30 years of experience in customer service, preparing 2 years food and stocking and organizing deliveries. Team player dedicated to adhering to strict service standards. Experienced professional brings sales expertise and strong listening skills to growing team. History of building customer loyalty with fast, friendly and knowledgeable service. Reliable employee seeking customer service/sales position. Offering excellent communication and good judgment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service/sales position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

20
20
years of professional experience

Work History

Deli Clerk

Kroger's Supermarket
08.2019 - 04.2022
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.

Janitorial Worker

Saline County Building Maintenance
01.2012 - 03.2016
  • Swept hard surface floors using broom or push broom dust mop.
  • Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
  • Damp-mopped hard floors to clean and remove residue or spillage.
  • Sanitized break area kitchen counters, tables and sinks.
  • Dusted surfaces, ledges, fixtures and furniture.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Kept building spaces premises clean inside and outside.
  • Checked in and stocked inventory throughout facility.
  • Completed routine floor stripping, sealing and finishing.

Accountant Clerk

Remington Administrative Office
08.1998 - 11.2011
  • Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
  • Prepared financial statements, business activity reports, annual budgets and other records.
  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements and statements.
  • Used accounting software to prepare weekly and monthly financial reports.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Completed weekly check runs and maintained accounting ledgers by verifying and posting account transactions into accounting system.
  • Reconciled company accounts for credit cards, employee expenses and commissions.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.

Education

High School Diploma -

Benton High School
Benton, AR
06.1970

Skills

  • Beverage Preparation
  • Food Safety Standards
  • Data Entry
  • Register Operations
  • Customer Needs Assessment
  • Cleaning and Sanitizing
  • Work Area Maintenance
  • Temperature Assessments
  • Cash Register Operation
  • Platter and Tray Preparation
  • Deli Equipment Operation
  • Customer Service
  • Cleanliness and Sanitation

Timeline

Deli Clerk

Kroger's Supermarket
08.2019 - 04.2022

Janitorial Worker

Saline County Building Maintenance
01.2012 - 03.2016

Accountant Clerk

Remington Administrative Office
08.1998 - 11.2011

High School Diploma -

Benton High School
Lola Hester