Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Lola Norman

Lola Norman

Ames,IA

Summary

I am currently a sophomore in college at Iowa State. I am looking for a serving or bartending job in Iowa City for this summer and next school year because I made the wise decision to become a Hawkeye. I will be in Iowa city starting this summer. I love serving and being able to interact with new people everyday.

Overview

4
4
years of professional experience

Work History

Server

Jethros
08.2023 - Current
  • Processed orders and sent to kitchen employees for preparation.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.

Server and Host

Jethros
06.2023 - Current
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

Receptionist

Hotworx
06.2022 - 08.2023
  • Kept reception area clean and neat to give visitors positive first impression.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Cleaned saunas and helped sell gym memberships.

Busser

Tuscan Moon
09.2019 - 08.2022
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Monitored dining room inventory and replenished as necessary.
  • Sat, bussed, restocked, and cleared tables as necessary.

Education

High School Diploma -

Mid Prairie
Wellman, IA
05.2022

Skills

  • Cool Under Pressure
  • Warm and Friendly
  • Professional Appearance
  • Team Player
  • Strong Work Ethic
  • Reliable and Responsible

Additional Information

I have been working in the food service industry since I was about 16 years old and have loved it.


I also love to work with kids. I volunteered to coach a youth cheer team at Iowa Elite for 2 years in high school and adored it.


I have worked at 2 Jethro locations in this last year. I started working at the Iowa City location in the summer and transferred to the Ames location in the fall. I have gone back and forth at each location during the breaks and school time.


Timeline

Server

Jethros
08.2023 - Current

Server and Host

Jethros
06.2023 - Current

Receptionist

Hotworx
06.2022 - 08.2023

Busser

Tuscan Moon
09.2019 - 08.2022

High School Diploma -

Mid Prairie

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Lola Norman