London Brugger
Erie,Pennsylvania
Summary
Dynamic hostess specializing in customer service and reservation management. Enhanced guest experiences through effective communication and team collaboration, ensuring smooth dining operations and high satisfaction levels.
Overview
1
1
Certification
Work History
Server
Sloppy Duck
Erie, Pa
05.2025 - 08.2025
- Provided excellent customer service in a fast-paced restaurant environment.
- Took customer orders and communicated with kitchen staff effectively.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted in training new servers on menu offerings and service protocols.
- Processed payments accurately using point-of-sale system.
- Collaborated with team members to ensure smooth restaurant operations.
- Delivered food and beverages promptly to enhance guest experience.
Education
Bachelor of Arts - International Business And Managment
The University of Tampa
Tampa, FL05-2029
Skills
- Reservation management
- Event coordination
- Customer service and support
- Guest relations
- Team collaboration
- Conflict resolution
- Interpersonal communication
Certification
- RAMP Alcohol Certification
Timeline
Server
Sloppy Duck
05.2025 - 08.2025
Bachelor of Arts - International Business And Managment
The University of Tampa