London Duran
Philadelphia,PA
Summary
Motivated individual with experience in profitable partnerships and consultative sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
6
6
years of professional experience
Work History
Account Executive
GrubHub
02.2022 - Current
- Developed and executed strategic sales plans, consistently exceeding targets and acquiring 250+ new restaurant partnerships
- Achieved an average quota of 235% in 2022, earning recognition as the 2022 Rookie of the Year
- Mentored new team members and collaborated with operations to optimize sales strategies
- Awarded MVP in October 2022 and January 2023 for outstanding performance and leadership.
- Assisted in the onboarding process for new clients, ensuring a smooth transition into the company''s roster of accounts.
Senior Account Executive
JG Wentworth
09.2020 - 02.2022
- Closed 10 contracts in the first sales month, achieving consistent quota attainment and generating over $1 million in revenue
- Facilitated seamless communication between clients and internal teams, earning recognition as a top-performing representative
- Recognized twice as Rookie of the Month for dedication and results.
- Cold called prospects to explain partnership benefits, representing company values.
Bartender
PJ Ryan Pub
01.2021 - 12.2021
- Delivered high-quality service in a fast-paced environment, exceeding customer expectations and driving repeat business
- Mastered the art of mixology, crafting creative cocktails and beverages tailored to customer preferences
- Maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
General Manager
Nudy's Cafe
11.2019 - 01.2021
- Led a high-performing team, driving exceptional service and implementing innovative marketing strategies
- Managed budgeting and procurement processes, optimizing operational efficiency and cost-effectiveness.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Family Resource Specialist
Justice Works Youth Care
05.2019 - 11.2019
- Provided compassionate support to at-risk families, facilitating positive outcomes through personalized assessments and resource allocation
- Led group sessions to enhance family dynamics and interpersonal relationships, contributing to overall functioning.
- Worked with educational team to develop Individual Education Plans (IEPs) for students.
- Developed and implemented strategies to reduce and prevent family conflict.
Lead Server
The Goats Beard
07.2018 - 10.2019
- Led upselling efforts, surpassing revenue targets by promoting premium whiskey selections and menu items
- Prioritized customer satisfaction, fostering personalized dining experiences and building lasting relationships
- Utilized extensive whiskey knowledge to offer tailored recommendations, enhancing overall guest satisfaction and driving positive reviews.
Education
Bachelor of Science - Criminal Justice
Eastern University
Wayne, PA06.2019
Skills
- Bilingual Spanish/English
- Vendor Management
- Customer rapport
- Sales expertise
- Account Management
- Written and verbal communication
- Point of Sale (POS) system operation
Languages
Spanish
Native or Bilingual
Timeline
Account Executive
GrubHub
02.2022 - Current
Bartender
PJ Ryan Pub
01.2021 - 12.2021
Senior Account Executive
JG Wentworth
09.2020 - 02.2022
General Manager
Nudy's Cafe
11.2019 - 01.2021
Family Resource Specialist
Justice Works Youth Care
05.2019 - 11.2019
Lead Server
The Goats Beard
07.2018 - 10.2019
Bachelor of Science - Criminal Justice
Eastern University