Summary
Overview
Work History
Education
Skills
Timeline
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London Gix

London Gix

Oakland,CA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Bartender

Hotel Zetta
11.2022 - Current
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Bartender/Server

Holbrook House
06.2022 - 12.2022
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Head Barback

Oeste
10.2021 - 12.2022
  • Collaborated with bartenders to ensure timely drink preparation and delivery for optimal guest experience.
  • Processed payments for orders and provided customers with change.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Provided exceptional customer service by engaging with guests when appropriate, contributing to an enjoyable atmosphere at the establishment.
  • Assisted in the setup and breakdown of service, ensuring a smooth and successful experience for all customers.


Barback

Make Westing
06.2020 - 03.2022
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Established rapport with customers by providing friendly and attentive service.
  • Replaced empty kegs and soda syrups.


Education

Associate of Arts - Art History

Berkeley City College
Berkeley, CA
06.2020

Skills

  • Relationship Building
  • Food Running
  • Inventory
  • Drink Preparation
  • Fast Learner
  • Cocktail Service
  • Suggestive Selling
  • Customer Service
  • Payment Processing
  • Ordering bar supplies

Timeline

Bartender

Hotel Zetta
11.2022 - Current

Bartender/Server

Holbrook House
06.2022 - 12.2022

Head Barback

Oeste
10.2021 - 12.2022

Barback

Make Westing
06.2020 - 03.2022

Associate of Arts - Art History

Berkeley City College

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London Gix