London Gix
Oakland,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Bartender
Hotel Zetta
11.2022 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Bartender/Server
Holbrook House
06.2022 - 12.2022
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Head Barback
Oeste
10.2021 - 12.2022
- Collaborated with bartenders to ensure timely drink preparation and delivery for optimal guest experience.
- Processed payments for orders and provided customers with change.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Provided exceptional customer service by engaging with guests when appropriate, contributing to an enjoyable atmosphere at the establishment.
- Assisted in the setup and breakdown of service, ensuring a smooth and successful experience for all customers.
Barback
Make Westing
06.2020 - 03.2022
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Established rapport with customers by providing friendly and attentive service.
- Replaced empty kegs and soda syrups.
Education
Associate of Arts - Art History
Berkeley City College
Berkeley, CA06.2020
Skills
- Relationship Building
- Food Running
- Inventory
- Drink Preparation
- Fast Learner
- Cocktail Service
- Suggestive Selling
- Customer Service
- Payment Processing
- Ordering bar supplies
Timeline
Bartender
Hotel Zetta
11.2022 - Current
Bartender/Server
Holbrook House
06.2022 - 12.2022
Head Barback
Oeste
10.2021 - 12.2022
Barback
Make Westing
06.2020 - 03.2022
Associate of Arts - Art History
Berkeley City College