London Matthews
Spring,TX
Summary
Dynamic professional with a proven track record at Discount Tire, excelling in client satisfaction and effective service coordination. Demonstrated expertise in accurate recordkeeping and exceptional telephone communication. Skilled in transforming challenges into solutions, enhancing team efficiency, and fostering collaborative success. Achieved significant improvements in service delivery times through meticulous time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Service Coordinator
Discount Tire
05.2021 - Current
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
- Resolved customer complaints and issues to drive satisfaction and loyalty.
Painter
Matthews Carpentry
06.2023 - 08.2024
- Painted surfaces using brushes and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
Education
Associate of Applied Science - Construction Management
Blinn College
Brenham, TX05-2026
Skills
- Telephone communication
- Consistent Professional Commitment
- Accurate recordkeeping
- Effective Time Allocation
- Effective Communication
- Collaborative Team Management
- Critical Problem Solver
Timeline
Painter
Matthews Carpentry
06.2023 - 08.2024
Service Coordinator
Discount Tire
05.2021 - Current
Associate of Applied Science - Construction Management
Blinn College
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