Londy Garcia
Boston,MA
Summary
Proven to excel in fast-paced environments, I leveraged my drawer balancing expertise and exceptional verbal communication skills at McDonald's to enhance customer satisfaction. Demonstrating a knack for efficiently processing returns and restocking products, I consistently contributed to a positive shopping experience, significantly reducing wait times by streamlining transactions.
Overview
8
8
years of professional experience
Work History
Cashier and Customer Service
McDonald's
Boston, MA
06.2023 - 01.2025
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Answered phone calls to assist customers with questions and orders.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Busser, Food Runner and Cashier Costumer Service
Museum Of Fine Arts, Boston Compass Group
Boston, MA
02.2017 - 09.2024
- Provided quick and efficient clearing of tables between courses.
- Expedited food to tables to assist servers during busy periods.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Took initiative to help others whenever necessary.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Assisted servers with stocking supplies, setting up for service and cleaning duties.
- Communicated with kitchen staff regarding any special requests from customers.
- Greeted frequent visitors by name and explained new promotions.
Cashier
Bain Capital, Compass Group
Boston, MA
09.2022 - 02.2024
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Welcomed customers, offering assistance to help find store items.
Skills
- Drawer balancing
- Returns processing
- Product restocking
- Written and verbal communication
- Scanner operations
- Regulatory compliance
- Reliability and punctuality
- Customer service excellence
- Professionalism and courtesy
- Positive and friendly attitude
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Cashier and Customer Service
McDonald's
06.2023 - 01.2025
Cashier
Bain Capital, Compass Group
09.2022 - 02.2024
Busser, Food Runner and Cashier Costumer Service
Museum Of Fine Arts, Boston Compass Group
02.2017 - 09.2024
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