Londyn Stoy
Livingston,LA
Summary
Proven in delivering exceptional customer service and maintaining cleanliness, honed at Don's Seafood and Dairy Queen Grill & Chill. Excelled in multitasking and effective communication, ensuring guest satisfaction and operational efficiency. Trained peers, showcasing leadership and empathy. Demonstrated expertise in payment processing and food safety, contributing to a positive dining experience.
Overview
4
4
years of professional experience
Work History
Hostess/Server
Don's Seafood
Gonzales, LA
08.2021 - Current
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
Cashier
Dairy Queen Grill & Chill
Prairieville, LA
02.2021 - 05.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
St. Amant High School
Saint Amant, LA05.2023
Skills
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
- Customer service expertise
- Cleaning and sanitation
- Detail Oriented
- Greeting guests
- Interactive communication skills
- Exceptional communication
- Cleanliness Maintenance
- Payment Processing
- Complaint Handling
- Food safety understanding
Timeline
Hostess/Server
Don's Seafood
08.2021 - Current
Cashier
Dairy Queen Grill & Chill
02.2021 - 05.2021
High School Diploma -
St. Amant High School