Lonjezo Makulumiza
Berrien Springs,MI
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
National Commission For Science And Technology
09.2019 - 09.2021
- Greeted guests in with friendliness and professionalism.
- Worked closely with manager to provide effective assistance for specific aspects of business operation.
- Answered incoming calls, processed requests and relayed messages to appropriate personnel.
- Assisted manager in all aspects of business operations.
- Attended to office operations and required paperwork.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Kept team efficient and on-task by maintaining well-stocked and organized supplies.
- Transferred and directed phone calls, guests and mail to correct staff members.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Monitoring the utility usage of telephones
- Making and coordinating travel arrangements for employees
- Stores management; which entails purchasing office utilities, controlling and monitoring the utility usage of office consumables, office cleaning materials and office stationery
Bank Teller
NBS Bank
03.2015 - 10.2015
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Reconciled cash drawer and resolved discrepancies.
- Counted and packaged currency and coins.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Sold and cross-sold bank products to new and existing customers.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
Data Collection
IRLARD Project Survey
03.2010 - 03.2010
- Data collection
- Data analysis
Education
Bachelor of Education - Education in Business Studies
University of Malawi- The Polytechnic
Malawi, Blantyre03.2014
Skills
- Multi-Line Phone Systems
- Time Management
- Document Control
- Travel Arrangements
- Verbal and Written Communication
- Office Supplies and Inventory
- Team Collaboration
- Attention to details
- Conflict resolution skills,
Timeline
Administrative Assistant
National Commission For Science And Technology
09.2019 - 09.2021
Bank Teller
NBS Bank
03.2015 - 10.2015
Data Collection
IRLARD Project Survey
03.2010 - 03.2010
Bachelor of Education - Education in Business Studies
University of Malawi- The Polytechnic
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