Lonny Smithson
Thornton,Colorado
Summary
Ready to offer exceptional leadership and planning abilities to take on new role in any setting. Demonstrated expertise in cultivating and managing exceptional teams to meet and exceed demanding targets. Well-versed in commercial and customer service standards and market trends.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Director of Operations
Simon Property Group
Thornton, United States
01.2020 - Current
- Oversaw day-to-day production activities in accordance with business objectives.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Defined, implemented and revised operational policies and guidelines.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
- Monitored budget and utilized operational resources.
- Achieved team goals through formalized training plans, coaching and performance management.
- Provided documentation of processes to comply with regulations and company policies.
Director of Security
Allied Universal Security Services
Orlando, FL
12.2016 - 12.2019
- Directed security services and safety functions to align key processes with goals and objectives of organization and regulatory compliance.
- Oversaw safety of guests, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
- Developed and grew staff competencies through team development, implementation and support of specific training for various responsibilities.
- Researched, reviewed and recommended equipment, materials and supplies to prepare and maintain security expenses within approved budget.
- Coordinated emergency evacuation drills and exercises and developed and improved emergency procedures.
- Kept team compliant with security protocols and appearance standards.
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies and plans.
Assistant Director of Security
Allied Universal Security Services
Orlando, FL
03.2015 - 03.2016
- Submitted documentation for weekly payroll, managed schedules and enforced policies.
- Trained [Number] new security officers in [Timeframe] period.
- Directed efforts to mitigate threats to personnel and infrastructure, reduce risks and optimize access to critical information.
- Implemented security measures, which resulted in [Number]% decrease in incidents.
Account Manager
JohnnyBGoodz Southern Ent
Orlando, FL
01.2007 - 01.2010
- Oversaw new business development and customer servicing.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs.
- Managed [Number] accounts by reviewing and mitigating discrepancies and collaborating with account holders.
Education
Vocational Criminal Justice - Criminal Justice
Seminole State College of Florida
Sanford, FL07.2011
Skills
- Administrative Management
- Financial Statement Review
- Records Organization and Management
- Focus and Follow-Through
- Policy Development and Enforcement
- Sales Tracking
- Hiring and Onboarding
- Management Training
Certification
Certified ILO with Central Florida Intelligent Exchange
NIMS Certified
NCBRT Terrorism Training
FLETC- Federal Law Enforcement Training
Timeline
Director of Operations
Simon Property Group
01.2020 - Current
Director of Security
Allied Universal Security Services
12.2016 - 12.2019
Assistant Director of Security
Allied Universal Security Services
03.2015 - 03.2016
Account Manager
JohnnyBGoodz Southern Ent
01.2007 - 01.2010
Vocational Criminal Justice - Criminal Justice
Seminole State College of Florida
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