Lor Vue
Fresno,CA
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
14
14
years of professional experience
Work History
General Manager
McDonald's Restaurant
Fresno, CA
12.2019 - Current
- Established store tactics and strategies to achieve operational performance and sales goals.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Developed marketing strategies designed to increase brand awareness within target markets.
- Recruited, trained and empowered employees to achieve key performance indicators.
Department Manager
McDonald's Restaurant
Fresno, CA
07.2010 - 12.2019
- Enforced safety rules and other policies to protect employees and minimize company liability.
- Exercised discretion and judgment in managing fast-paced environment adapting to change with sense of urgency.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
Education
Bachelor of Science - Human Resources Management
Colorado Technical University
Colorado Springs, CO04-2024
Skills
- Store Operations Oversight
- Business Leadership
- Performance Evaluation and Monitoring
- P&L Management
- Payroll Management
- Policies and Procedures
Timeline
General Manager
McDonald's Restaurant
12.2019 - Current
Department Manager
McDonald's Restaurant
07.2010 - 12.2019
Bachelor of Science - Human Resources Management
Colorado Technical University