Monett Crockwell
Phoenix,AZ
Summary
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
10
10
years of professional experience
Work History
General Manager
Pacsun
12.2024 - Current
- Developed and implemented strategic marketing initiatives to drive sales growth.
- Led cross-functional teams to enhance store operations and customer experience.
- Mentored and trained management staff, fostering leadership development within the team.
- Collaborated with corporate teams on new product launches and promotional events and joined the West Coast Special Operations Team.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
General Manager
Cotton On
11.2021 - 11.2024
- Directly responsible for the oversight of opening the largest and most profitable location in the country.
- Oversee store wide merchandising benchmarks to maintain operational excellence.
- Track monthly sales to generate reports for business development planning.
Store Manager
Nautica
05.2021 - 11.2021
- Opened a new store location including hiring, training, setting up sales floor and back room, merchandising and final touches.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Strengthened work flow productivity by hiring, managing and developing top talent.
Store Manager/District Trainer
Lucky Brand
08.2018 - 05.2021
- Directly responsible for overseeing the financial success of the store.
- Provide and ensure legendary customer experiences.
- Maximized sales potential by coaching associates behaviors.
- Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
Assistant Manager
Lucky Brand
09.2015 - 08.2018
- Interacted directly with customers to fulfill their clothing needs.
- Responsible for overseeing floor set and making sure all visual standards are met.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Skills
- Fluent in Spanish
- Sales professional
- Store operations oversight
- Leadership and team building
- Retail inventory management
- Customer retention
- Performance improvements
- Policy/program development
Timeline
General Manager
Pacsun
12.2024 - Current
General Manager
Cotton On
11.2021 - 11.2024
Store Manager
Nautica
05.2021 - 11.2021
Store Manager/District Trainer
Lucky Brand
08.2018 - 05.2021
Assistant Manager
Lucky Brand
09.2015 - 08.2018