Summary
Work History
Education
Skills
Timeline
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Lordez Oduro-Kwarten

Crete,IL

Summary

Dynamic Pharmacy Technician with proven expertise at Walgreen's Pharmacy in medication dispensing and patient confidentiality. Recognized for enhancing workflow efficiency and boosting customer loyalty through exceptional communication and teamwork. Skilled in drug safety and adept at adapting to new technologies, ensuring high-quality service and patient satisfaction.

Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to Walgreens. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.

Work History

Pharmacy Technician

Walgreen's Pharmacy
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Collected co-payments or full payments from customers.
  • Counted and labeled prescriptions with correct item and quantity.

Amazon

Amazon Fulfillment Center
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Organized and detail-oriented with a strong work ethic.
  • Learned and adapted quickly to new technology and software applications.
  • Resolved problems, improved operations and provided exceptional service.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Education

High School Diploma -

Homewood Flossmoor High School
05.2001 -

No Degree - Occupation Electrician Engineering

Southern Illinois University, Carbondale
Carbondale, IL
05.2001 -

Skills

    Drug safety

    Medication dispensing

    Team collaboration

    Drug utilization review

    Prescription filling

    Patient confidentiality

    Supply restocking

Timeline

High School Diploma -

Homewood Flossmoor High School
05.2001 -

No Degree - Occupation Electrician Engineering

Southern Illinois University, Carbondale
05.2001 -

Pharmacy Technician

Walgreen's Pharmacy

Amazon

Amazon Fulfillment Center

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