Lorelai Finoch
Saint Charles,MO
Summary
Enthusiastic student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational and communication skills. Strong analytical thinker and problem solver quick to learn new processes.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Walgreens
Saint Charles, MO
07.2023 - Current
- Demonstrated effective problem solving and active listening skills in resolving customer inquiries.
- Offered assistance to customers regarding returns, exchanges, refunds, and additional transactions.
- Efficiently managed tasks and activities, adhering to tight timeframes and deadlines.
- Took on extra responsibilities as directed by management team.
Crew Member
Hot Box Cookies
Saint Charles, MO
05.2022 - 11.2022
- Delivered exceptional customer service and educated patrons on menu items, product ingredients, and nutritional values.
- Managed restocking of kitchen supplies, including food products and utensils.
- Ensured compliance with safety protocols while using equipment like slicers, fryers, and ovens.
- Conducted opening and closing responsibilities which involved arranging workstations, maintaining cleanliness of surfaces, and replenishing necessary items.
Education
Associate of Arts - Creative Writing
St. Charles Community College
Cottleville, MO05-2025
High School Diploma -
Francis Howell Central High School
Saint Charles, MO05-2023
Skills
- Customer Service
- Deadline Management
- Layout Design
- Article Writing
- Word Processing
- Active Listening
- Teamwork and Collaboration
- Google Drive
- Task Prioritization
- Interpersonal Communication
- Self Motivation
- Analytical Thinking
- Strong attention to detail
- Complaint resolution
- Adaptive team player
Affiliations
- 2020-2022 - Central Focus staff-reporter at Francis Howell Central High School.
- 2022-2023 - Central Focus Editor-in-Chief at Francis Howell Central High School.
- 2022-2023 - Mentored and tutored Freshman students in intro Algebra and English.
Accomplishments
- 2021 - Central Focus article "Earrings & Experimentation" published to Best of SNO.
Timeline
Customer Service Associate
Walgreens
07.2023 - Current
Crew Member
Hot Box Cookies
05.2022 - 11.2022
Associate of Arts - Creative Writing
St. Charles Community College
High School Diploma -
Francis Howell Central High School