LORELY THERIAULT
Retail Specialist.
Carlsbad,CA
Summary
Enthusiastic Customer Sales Associate keen to provide shoppers with exceptional products and enjoyable retail experiences. Supports prescribed business goals through positive customer interactions and natural conversation. Talented at achieving sales goals without pushing or alienating retail clients.
Extensive customer service experience in high performance environments.
Problem solving with more than 90% capability of resolution. Skilled in building customer relationships and understanding customer needs.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
1
1
year of post-secondary education
1
1
Languages, English, Spanish, Portuguese, Some French.
Work History
Sales associate seasonal
SUR LA TABLE
09.2015 - 11.2016
- Helped customers and showed different products available
- Educated customers about brands, quality, etc
- Increased the sales for the store and always surpassed my personal sales goals by 30% average.
Seasonal Cashier
UCSD BOOKSTORE
11.2015 - 01.2016
- Provided customer service around the different departments in the store
- Helped with merchandise displays and helped customers find the products
- Rang up sales.
Sales associate
SUR LA TABLE
09.2011 - 01.2012
- Helped customers, showed different products available
- Educated the customers about differences between brands, quality, etc
- Suggested products that we carry in the store
- Increased the sales for the store and spend some of the time in the register
- Prepared merchandise and stock room for inventory
- Made store inventory.
Floor Lead
SUR LA TABLE
07.2004 - 12.2009
- Under the supervision of the manager I helped customers with their needs and coworkers with their sales, explained them different products their operation and ways to promote the products
- Showed different products and suggested similar products
- Increased the sales for the store and always surpassed my goals by 20% average
- Prepared merchandise and stock room for inventory
- Made store inventory
- Managed the point of sales (POS) system
Floor Lead
ROBINSONS MAY
10.2002 - 01.2004
- Worked in the china and housewares department
- Planned and allocated store fixtures and floor layout
- Prepared the schedules trying to accommodate the sales representatives hours accordingly.
Education
Master of Science - Medical Management
Tulane University
New Orleans 05.2003 - 05.2004
Skills
Microsoft Word, Excel, Power point, access, outlook
undefinedTimeline
Seasonal Cashier
UCSD BOOKSTORE
11.2015 - 01.2016
Sales associate seasonal
SUR LA TABLE
09.2015 - 11.2016
Sales associate
SUR LA TABLE
09.2011 - 01.2012
Floor Lead
SUR LA TABLE
07.2004 - 12.2009
Master of Science - Medical Management
Tulane University
05.2003 - 05.2004
Floor Lead
ROBINSONS MAY
10.2002 - 01.2004
Similar Profiles
Ryan BakerRyan Baker
Customer Service Associate at Sur La TableCustomer Service Associate at Sur La Table
HEATHER INTOSCHIHEATHER INTOSCHI
General Manager, Area Manager at Sur La TableGeneral Manager, Area Manager at Sur La Table
James FrancJames Franc
Sales Lead Keyholder at Sur La TableSales Lead Keyholder at Sur La Table
Laura LongLaura Long
General Manager at Sur La TableGeneral Manager at Sur La Table
Lauren BuxtonLauren Buxton
Regional Trial Services Chief at United States Marine CorpsRegional Trial Services Chief at United States Marine Corps