Loren Crabbe
Residential Leasing Consultant
Burlington,NC
Summary
A dedicated real estate professional with expertise in property management and a commitment to delivering exceptional service to both property owners and tenants. Currently serving as a Residential Leasing Coordinator at SVN Real Estate Associates in Durham, NC, I manage a diverse portfolio of properties, focusing on operational excellence and client satisfaction. Pursuing a degree in real estate at the University of North Carolina at Greensboro, I am expanding my knowledge of real estate principles and market analysis. This academic experience enhances my ability to apply theoretical knowledge to real-world scenarios, driving successful outcomes. I am passionate about continuous learning and collaboration, staying updated on industry trends to contribute effectively to the dynamic real estate sector.
Overview
3
3
years of professional experience
Work History
Residential Leasing Consultant
SVN Real Estate Associates
Durham , NC
04.2024 - Current
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Verified tenant incomes and other information before accepting lease applications.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
- Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
- Managed online listings for the property, ensuring accurate information was available for potential tenants at all times.
- Maintained high occupancy rates through effective marketing strategies and excellent customer service.
Leasing Consultant
Apartment Dynamics
05.2023 - 04.2024
- Maximized rental income while minimizing expenses through effective planning and control.
- Maintained high occupancy rates through effective marketing strategies and excellent customer service.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Optimized advertising efforts by analyzing performance metrics and adjusting campaigns accordingly to attract qualified applicants effectively.
- Communicated effectively with owners, residents, and on-site associates.
- Greeted clients, showed apartments, and prepared leases.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Conducted regular inspections of both interior and exterior of properties for damage.
Leasing Consultant
Hawthorne Residential Partners
03.2023 - 05.2023
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Conducted thorough background checks on applicants to maintain community safety standards and minimize delinquency risks.
- Maintained detailed records of all leasing transactions, ensuring timely rent collection and accurate financial reporting.
- Evaluated market trends to strategically adjust advertising efforts for maximum reach among target audiences.
- Trained new team members on company policies and best practices, supporting their professional growth within the industry.
- Enhanced tenant satisfaction with prompt responses to maintenance requests and effective communication.
- Coordinated with property owners to address any concerns or requests, ensuring a positive working relationship for all parties involved.
Assistant Manager
Sun Tan City
12.2021 - 03.2023
- Monitored security to protect employees, customers and property.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Increased sales through effective merchandising strategies and targeted promotions.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Defined clear targets and objectives and communicated to other team members.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
Education
Bachelor of Arts - Business Management
University of North Carolina At Greensboro
Greensboro, NC 08.2023 - 06.2026
Associate of Arts -
Alamance Community College
Haw River, NC 08.2022 - 06.2023
High School Diploma -
Eastern Alamance High School
Mebane, NC 08.2018 - 06.2022
Skills
- Background Check Process
- Lead Generation
- Prospect qualification
- Administrative Support
- Leasing and sales
- Account Management
- Rent Pricing Optimization
- Community Engagement
- Effective negotiation
- Unit inspection
- Tenant Eligibility Determination
- Sales Techniques
Timeline
Residential Leasing Consultant
SVN Real Estate Associates
04.2024 - Current
Bachelor of Arts - Business Management
University of North Carolina At Greensboro
08.2023 - 06.2026
Leasing Consultant
Apartment Dynamics
05.2023 - 04.2024
Leasing Consultant
Hawthorne Residential Partners
03.2023 - 05.2023
Associate of Arts -
Alamance Community College
08.2022 - 06.2023
Assistant Manager
Sun Tan City
12.2021 - 03.2023
High School Diploma -
Eastern Alamance High School
08.2018 - 06.2022
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