Summary
Overview
Work History
Education
Skills
Timeline
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Loren Starkweather

Toledo,OH

Summary

Dependable server successful providing intentional,high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

5
5
years of professional experience

Work History

Server

Applebee's Grill + Bar
Marquette, MI
02.2024 - 04.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Server

The Real Seafood Co
Toledo, OH
06.2023 - 01.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Hospitality Manager/ Guest Coordinator

Root Salon And Spa
Wauseon, OH
07.2019 - 05.2023
  • Increased customer service ratings significantly through personable service.
  • Promoted a positive work environment fostering teamwork among employees across all departments within the establishment.
  • Optimized staffing schedules based on expected occupancy rates, maximizing productivity without compromising on service quality.
  • Collaborated with various departments to achieve operational excellence, boosting overall guest experience quality.
  • Mentored new hires, resulting in stronger staff development and increased productivity.

Education

Wauseon High School
Wauseon, OH
05.2021

Bachelor Of Science - English Literature

Northern Michigan University
Marquette, MI

Skills

  • Safe Food Handling
  • Guest Relations Management
  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Memory retention

Timeline

Server

Applebee's Grill + Bar
02.2024 - 04.2024

Server

The Real Seafood Co
06.2023 - 01.2024

Hospitality Manager/ Guest Coordinator

Root Salon And Spa
07.2019 - 05.2023

Wauseon High School

Bachelor Of Science - English Literature

Northern Michigan University
Loren Starkweather