Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lorena Baci

Malvern,PA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am driven by a strong work ethic and am committed to creating a welcoming and friendly atmosphere.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Hostess

Trattoria San Nicola
08.2021 - 09.2023
  • Greeted customers warmly upon arrival and provided friendly presence throughout dining experience.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
  • Collaborated with manager to create weekly schedules for all staff.

Education

High School Diploma -

Great Valley High School
Malvern, PA
05.2023

Bachelor of Science - Marketing & International Business

Drexel University
Philadelphia, PA
06.2027

Skills

  • Effective Multitasking
  • Strong Work Ethic
  • Exceptional Customer Service
  • Organizational Skills
  • Exceptional communication
  • Guest Engagement

Certification

  • Certified Level 2: Excel Yellow Belt, McGraw Hill - Dec 2023

Timeline

Hostess

Trattoria San Nicola
08.2021 - 09.2023

High School Diploma -

Great Valley High School

Bachelor of Science - Marketing & International Business

Drexel University

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Lorena Baci