Lorena Farfan
SOUTH PLAINFIELD,New Jersey
Summary
Dedicated and empathetic Clinical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Clinical Assistant
Saint Peter's University Hospital
New Brunswick , NJ
2014.06 - 2020.06
- Managed patient records, including medical history and test results.
- Assisted in the preparation of patients for examinations and treatments.
- Administered injections, prescribed medications, and monitored vital signs.
- Provided education to patients on health topics and preventive care measures.
- Conducted follow-up calls to check on patient progress after treatments or surgeries.
- Ordered diagnostic tests when needed by physician.
- Coordinated referrals between primary care providers and specialists as necessary.
- Answered phones and responded to inquiries from patients or family members.
- Prepared documents for insurance companies regarding payment for services rendered.
- Documented patient visits in Electronic Medical Record system.
- Educated patients about medications, procedures and physician's instructions.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Scheduled appointments for patients via phone and in person.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Labeled and completed lab requisitions using ICD and CPT coding.
Logistic Assistant
G&A Partners
Edison , NJ
2012.06 - 2013.01
- Assisted in the development of transportation plans and strategies for shipments.
- Monitored delivery status to ensure timely deliveries were made on schedule.
- Coordinated with vendors, carriers, and customers to manage freight costs and transit times.
- Maintained accurate records of incoming and outgoing shipments.
- Investigated claims related to damaged or lost goods during shipment.
- Prepared documentation such as bills of lading, commercial invoices, packing lists. for customs clearance purposes.
Shipping Administrator
Soligent
Cranbury , NJ
2011.05 - 2012.05
- Prepared shipping labels, bills of lading and commercial invoices for international shipments.
- Coordinated freight forwarding services with major carriers to ensure timely delivery.
- Verified compliance with applicable regulations, such as hazardous material handling requirements.
- Maintained records of all incoming and outgoing shipments.
- Processed customs clearance documentation for international shipments.
- Tracked shipment status in order to provide customers with updates on their orders.
- Inspected packages prior to shipping to confirm contents match the invoice description.
- Received customer inquiries regarding order status, pricing and product availability.
- Investigated lost or damaged packages and initiated claims process with carriers when appropriate.
- Communicated effectively with customers regarding any potential delays due to weather or other unforeseen circumstances.
Education
MRI Technology - Medical Radiologic Technology
Aims Education
Piscataway2019-09
Clinical Assistant - Health Education
Aims Education
Piscataway, NJ2014-09
Skills
- Clinical Support
- Customer Service
- Electronic Health Records Management
- Patient Scheduling
- Documentation Management
- Logistics Analysis
- Problem-Solving
- Bilingual (Spanish)
Languages
Spanish
Full Professional
Certification
- CPR/BLS
Timeline
Clinical Assistant
Saint Peter's University Hospital
2014.06 - 2020.06
Logistic Assistant
G&A Partners
2012.06 - 2013.01
Shipping Administrator
Soligent
2011.05 - 2012.05
MRI Technology - Medical Radiologic Technology
Aims Education
Clinical Assistant - Health Education
Aims Education
- CPR/BLS
Similar Profiles
Laura LamboyLaura Lamboy
Medical Surgical Registered Nurse at Saint Peter's University HospitalMedical Surgical Registered Nurse at Saint Peter's University Hospital
Amairany Perez SalasAmairany Perez Salas
Surgical Technologist at Saint Peter's University HospitalSurgical Technologist at Saint Peter's University Hospital
Ami PatelAmi Patel
Specimen Processing Aide at Saint Peter's University HospitalSpecimen Processing Aide at Saint Peter's University Hospital