Lorena Gallegos
Albuquerque
Summary
A highly determined student/worker that adequately accomplishes goals in a team setting or alone if needed. Always striving for success in education or work Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
8
8
years of professional experience
3
3
Certifications
Work History
Manager/Barista/Chocolatier
ChocolateDude
Abq
04.2020 - Current
- Operated cash register efficiently while managing financial transactions.
- Managed daily operations to ensure efficient production of chocolate products.
- Developed training programs for new employees on production processes and safety procedures.
- Oversaw inventory management to maintain adequate stock levels of raw materials.
- Supervised staff performance, providing feedback and support for professional development.
- Ensured compliance with health and safety regulations in the production environment.
- Ensured product quality and customer satisfaction through diligent preparation.
- Maintained cleanliness of environment to promote positive customer experiences.
- Prioritized customer needs, ensuring prompt service and satisfaction.
- Executed proper extraction techniques for espressos and beverages.
Crew Leader
Sonic Drive In
Abq
06.2018 - 05.2020
- Trained employees in tasks required of them
- Quality control on drinks and orders
- Calculating deposits
- Ensuring employees were using company time efficiently
Education
Associate of Applied Science - Dental Hygiene
Pima Medical Institute
03-2026
High School Diploma -
Manzano High School
Abq, NM01.2019
Skills
- Financial management
- Effective communication
- Organizational skills
- Mathematical proficiency
- Curriculum development
- Customer service excellence
- Conflict resolution
- Quick learner
- Team collaboration
- Quality assurance
Certification
Local Anesthesia Licensure
Affiliations
Volunteer, Special Olympics
Timeline
Manager/Barista/Chocolatier
ChocolateDude
04.2020 - Current
Crew Leader
Sonic Drive In
06.2018 - 05.2020
Associate of Applied Science - Dental Hygiene
Pima Medical Institute
High School Diploma -
Manzano High School