Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lorena Garcia

Phoenix,AZ

Summary

Accomplished Patient Service Coordinator with a proven track record at Affiliated Urologists, enhancing patient satisfaction through expert scheduling and relationship building. Skilled in MS Office and medical terminology, I've significantly improved registration efficiency by 30%. Specialize in leveraging decision-making and customer service excellence to deliver outstanding patient care. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals.

Overview

25
25
years of professional experience

Work History

Patient Service Coordinator Sr

Affiliated Urologists
11.2018 - Current

Medical Receptionist

Dignity Health St Joseph's Medical Center
07.2013 - 04.2017

Customer Service Representative

Mountain Park
04.2008 - 05.2013

Front Desk Receptionist

Valley Radiologists
08.2003 - 10.2006

Registration Receptionist

MARICOPA INTEGRATED HEALTH SERVICE
10.1999 - 04.2003

Education

Certified Medical Assistant - Medical Assisting

The Bryman School - Tempe
Tempe, AZ
11.1992

GED -

Maricopa Community Colleges - Rio Salado Community College
Tempe, AZ
02.1985

Skills

  • Customer Service
  • Data Entry
  • Schedule Coordination
  • Scheduling and calendar management
  • Patient Scheduling
  • Medical Terminology
  • Insurance Verification
  • Patient Registration
  • Decision-Making
  • Documentation and Recordkeeping
  • Phone and Email Etiquette
  • Handling Complaints
  • Staff Training
  • Scheduling
  • Appointment Scheduling

Languages

Spanish
Native or Bilingual

Timeline

Patient Service Coordinator Sr

Affiliated Urologists
11.2018 - Current

Medical Receptionist

Dignity Health St Joseph's Medical Center
07.2013 - 04.2017

Customer Service Representative

Mountain Park
04.2008 - 05.2013

Front Desk Receptionist

Valley Radiologists
08.2003 - 10.2006

Registration Receptionist

MARICOPA INTEGRATED HEALTH SERVICE
10.1999 - 04.2003

Certified Medical Assistant - Medical Assisting

The Bryman School - Tempe

GED -

Maricopa Community Colleges - Rio Salado Community College
Lorena Garcia