Lorena Lazarowicz
Canton
Summary
Dedicated front desk professional skilled in verbal and written communication, customer service, and time management. Successfully streamlined scheduling processes and improved client interactions, looking to leverage these strengths for enhanced operational efficiency and guest satisfaction.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Republic Hair Studio
Canton, MI
01.2025 - Current
- Managed daily front desk operations, ensuring seamless customer service.
- Assisted clients with inquiries, providing accurate information about services, products and pricing.
- Optimized scheduling by utilizing salon scheduling software to streamline bookings and maximize stylist productivity.
- Improved client communication by conducting confirmation and follow up calls.
- Maintained cleanliness, organization and product inventory of both front and back of salon.
- Balanced cash drawer at the end of each shift and prepared deposits.
- Trained new staff on front desk procedures and customer service best practices for consistency in operations.
Education
High School Diploma -
Plymouth High School
Canton, MI06-2026
Skills
- Customer service
- Time management
- Cash handling
- Telephone etiquette
- Problem-solving skills
- Appointment scheduling
- Verbal and written communication
- Administrative skills
- Multi-line telephone systems
- Proficient in Google Workspace
Timeline
Front Desk Receptionist
Republic Hair Studio
01.2025 - Current
High School Diploma -
Plymouth High School