Lorena Marquez
Aurora
Summary
Dynamic Pharmacy Technician with proven expertise at Walgreens in problem-solving and customer service. Successfully implemented solutions that enhanced satisfaction and reduced costs. Skilled in data analysis and team collaboration, I thrive in fast-paced environments, consistently exceeding expectations and driving productivity through effective communication and critical thinking.
Overview
3
3
years of professional experience
Work History
Pharmacy Technician
Walgreens
Aurora
12.2023 - Current
- Achieved cost-savings by developing functional solutions to problems.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked effectively in team environments to make the workplace more productive.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Team Member
Culvers
Aurora
12.2021 - 11.2022
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked with cross-functional teams to achieve goals.
- Managed inventory and supplies to ensure materials were available when needed.
Education
Bachelor of Science - Health Administration
Aurora University
Aurora, IL12-2026
Bachelor of Science - Computer Science
Aurora University
Aurora, IL12-2026
Skills
- Data analysis
- Project management
- Database management
- Healthcare regulations
- Customer service
- Team collaboration
- Health informatics
- Problem solving
- Computer skills
- Troubleshooting
- Critical thinking
- Customer relations
Timeline
Pharmacy Technician
Walgreens
12.2023 - Current
Team Member
Culvers
12.2021 - 11.2022
Bachelor of Science - Health Administration
Aurora University
Bachelor of Science - Computer Science
Aurora University
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