Lorena Miller
Punxsutawney
Summary
Looking for new opportunities to apply my skills and meet new challenges in my management journey.
Retail management professional prepared to drive store performance and enhance customer experiences. Expertise in operational efficiencies and staff development. Known for fostering collaborative team environments and adapting to dynamic retail challenges. Proficient in sales strategies and inventory control.
Overview
36
36
years of professional experience
Work History
Store Manager
Marshalls
Punxsutawney, PA
07.2024 - Current
- Developed promotional strategies in alignment with corporate initiatives to drive foot traffic and increase sales revenue.
- Fostered a positive work environment that encouraged teamwork, accountability, and high employee morale.
- Conducted regular staff meetings to communicate updates, set goals, and address operational challenges effectively.
- Managed financial tasks including budgeting, payroll processing, and expense control to maintain profitability.
Store Manager
Bath and Body Works
01.2001 - 12.2023
- I am a high performing, values-based leader of a specialty retail store. I have a proven track record of achieving sales goals through maintaining a culture of excellent customer service.
Store Manager
Starbucks
Punxsutawney, PA
01.2023 - 07.2024
- Supervised daily store operations to ensure optimal customer service and sales performance.
- Trained and developed team members on product knowledge and sales techniques to enhance customer engagement.
- Implemented inventory management practices to maintain stock levels and reduce shrinkage.
- Analyzed sales data to identify trends, optimize merchandising strategies, and improve overall store performance.
Owner/Operator
Ox Yoke Family Inn
Potter County, Pennsylvania
01.1995 - 01.2001
- I owned and operated a full scale restaurant and bar, along with a 40 room motel, a seasonal ice cream stand, and a 25 unit campground in Potter County, Pennsylvania. I have extensive experience in all aspects of restaurant and hotel management, with an emphasis on guest satisfaction and comfort.
Department Manager
Leeward’s Craft Store
01.1993 - 01.1994
- I managed the art department for a large craft store. I ordered merchandise and visually maintained the art department. I also took on the challenge of teaching craft classes in the store.
Assistant Manager
Blockbuster Video
Matawan, New Jersey
01.1990 - 01.1994
- I was an assistant manager of a high velocity, high volume video store in Matawan, New Jersey. Along with management responsibilities, I created a culture of creative promotions and a fun, interactive customer environment.
Education
High School Diploma - Academic Curriculum
Punxsutawney Area High School
01.1986
Skills
- Leadership
- Creativity
- Flexibility
- Experienced
- Passionate
Timeline
Store Manager
Marshalls
07.2024 - Current
Store Manager
Starbucks
01.2023 - 07.2024
Store Manager
Bath and Body Works
01.2001 - 12.2023
Owner/Operator
Ox Yoke Family Inn
01.1995 - 01.2001
Department Manager
Leeward’s Craft Store
01.1993 - 01.1994
Assistant Manager
Blockbuster Video
01.1990 - 01.1994
High School Diploma - Academic Curriculum
Punxsutawney Area High School